sales supervisor - retail

Esso; City of Leduc; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual to manage sales operations at their physical location. This role involves supervising staff, training new employees, and ensuring excellent customer service while managing inventory and sales reports. The ideal candidate will have strong problem-solving skills and a commitment to fostering a welcoming environment for all employees. Join a company that values equal employment opportunities and supports diverse groups, including newcomers and Indigenous people. This is a fantastic opportunity to grow your career in a dynamic work environment.

Qualifications

• Experience in sales management and staff training.
• Strong customer service and problem-solving skills required.

Responsibilities

• Assign duties and supervise sales workers.
• Manage inventory and resolve customer issues.
• Prepare sales reports and oversee payroll administration.

Skills

Sales Management

Staff Training

Inventory Management

Customer Service

Problem Solving

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

1. Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

Work Environment

On site. Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

1. Assign sales workers to duties
2. Hire and train or arrange for training of staff
3. Authorize payments by cheque
4. Order merchandise
5. Authorize return of merchandise
6. Establish work schedules
7. Sell merchandise
8. Prepare reports on sales volumes, merchandising and personnel matters
9. Resolve issues that may arise, including customer requests, complaints and supply shortages
10. Organize and maintain inventory
11. Supervise and co-ordinate activities of workers
12. Manage cash
13. Oversee payroll administration
14. Supervise office and volunteer staff

Supervision

1 to 2 people

Employment Groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

1. Support for newcomers and refugees: Does not require Canadian work experience.
2. Support for youths: Offers mentorship, coaching and/or networking opportunities for youth.
3. Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
4. Support for mature workers: Applies hiring policies that discourage age discrimination.
5. Support for visible minorities: Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).