Sales supervisor

Best Buy Co., Inc.; Toronto; On-site; CAD 77,000 - 81,000; Full time

Job summary

Five Continents International Ltd. in Toronto seeks a capable retail supervisor to lead a small team and ensure smooth day-to-day operations. You will assign duties, hire and train staff, and authorize returns while maintaining service standards.

The role involves merchandising, sales, reporting on volumes, handling customer requests and complaints, resolving shortages, and overseeing payroll tasks with 1–2 direct reports. Strong communication in English is required.

Qualifications

• College/CEGEP education; experience in retail supervision preferred.
• 7 months to less than 1 year of experience required.
• Experience training staff and handling customer requests is advantageous.

Responsibilities

• Assign sales workers to duties.
• Hire and train or arrange for staff training.
• Authorize return of merchandise.
• Establish work schedules.
• Sell merchandise.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues including customer requests, complaints and supply shortages.
• Oversee payroll administration.
• Supervision of 1 to 2 people.

Skills

Customer service

Sales

Team supervision

Staff training

Payroll administration

Merchandising

Reporting

Education

College/CEGEP

Job description

Company: Five Continents International Ltd.

Education: College/CEGEP

Experience: 7 months to less than 1 year

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Oversee payroll administration
• Supervision 1 to 2 people

Work Term: Permanent | Work Language: English | Hours: 40 h

Location: Toronto, Canada

Salary range: $76,960 - $81,120