Sales & Solutions Coordinator - Order & Delivery Specialist

Entripy; Oakville; On-site; CAD 55,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental benefits after prob.

Employee discounts

Casual dress

Social events

Fitness benefits

Great location near Oakville/Mississau

Job summary

Entripy CustomClothing, located at the Mississauga/Oakville border, seeks a Sales and Solutions Coordinator to support the sales team from inquiry through production and delivery. The role focuses on managing orders, coordinating artwork and proofs, and developing tailored solutions for customers.

The candidate should have strong communication skills and 2+ years in order processing or a related role, with experience using Microsoft Dynamics ERP and Microsoft Office Suite.

Qualifications

• 2+ years of experience in order processing, sales coordination, project coordination, or a related role.
• Experience with ERP/order management systems such as Microsoft Dynamics.
• Strong attention to detail and accuracy in data entry.
• Ability to multitask and prioritize in a fast-paced, deadline-driven environment.
• Proficiency with Microsoft Office Suite (Excel, Outlook, Word).

Responsibilities

• Manage the full order lifecycle from intake to delivery—gather customer requirements, coordinate artwork and proofs, facilitate approvals, enter confirmed orders into the ERP, and drive on-time completion.
• Serve as the primary point of contact for customers—provide proactive status updates, answer questions, and resolve issues quickly and professionally.
• Coordinate across production, design, and sales teams—build work-back schedules, track milestones, and communicate changes.
• Request, review, and relay proofs between internal teams and customers, ensuring accuracy before sign-off.
• Source products outside Entripy's standard catalogue to meet specific customer needs, including supplier pricing and lead times.
• Maintain accurate order records and status updates within the ERP system.
• Anticipate risks to timelines and flag them early, working with production and vendors to keep orders on track.
• Identify opportunities to improve order flow and cross-functional coordination.

Skills

Order processing

Cross-functional communication

Time management

Attention to detail

Microsoft Office

Tools

Microsoft Dynamics ERP

Microsoft Office Suite

Job description

Entripy CustomClothing, located at the Mississauga/Oakville border, seeks a Sales and Solutions Coordinator to support the sales team from inquiry through production and delivery. The role focuses on managing orders, coordinating artwork and proofs, and developing tailored solutions for customers.

The candidate should have strong communication skills and 2+ years in order processing or a related role, with experience using Microsoft Dynamics ERP and Microsoft Office Suite.