Sales Representative (Inside Sales)

ML Group; Toronto; Sur place; CAD 60 000 - 96 000; Plein temps

Avantages offerts par ce poste

Base salary plus bonus

Health and Dental benefits

RRSP matching

Career growth opportunities

Résumé du poste

ML Group in the Greater Toronto Area (GTA) is seeking an Inside Sales-driven Sales Representative to support growth of our ready-mix concrete business. You will act as the primary liaison between customers, dispatch, operations, and management to ensure a seamless experience from quote to delivery.

The role involves handling inbound inquiries, preparing quotations, nurturing contractor relationships, and coordinating with dispatch to ensure timely orders, all with a focus on revenue growth and

Qualifications

• High school diploma required.
• Minimum 2 years of experience in sales, customer service, dispatch, account management, or construction materials.
• Experience in Ready Mix Concrete preferred; related construction material experience considered.
• Experience using CRM software and sales tracking systems is required.

Responsabilités

• Respond to inbound customer inquiries by phone, email, and other communication channels.
• Prepare and follow up on quotations for ready-mix concrete products.
• Develop and maintain relationships with contractors, builders, developers, and other customers.
• Identify opportunities to grow existing accounts and increase sales volume.
• Work closely with dispatch to coordinate customer orders and delivery schedules.
• Maintain accurate customer records and CRM activities.

Connaissances

Communication skills

Relationship building

Organizational skills

Sales experience

Formation

High school diploma

Outils

CRM software

Sales tracking systems

Description du poste

Sales Representative (Inside Sales)

Industry:Ready Mix Concrete & Construction Materials

Location

Greater Toronto Area (GTA)
Work Environment: On-site (Office-Based / Inside Sales)
Reports To: Sales Manager / General Manager

Position Summary

ML Group is seeking a motivated andcustomer-focused Sales Representative to support the growth of our ready-mixconcrete business throughout the GTA. This position serves as the primaryliaison between customers, dispatch, operations, and management, ensuring aseamless customer experience from quote to delivery. The ideal candidate willmanage inbound sales inquiries, prepare quotations, maintain customerrelationships, coordinate with dispatch, and proactively identify opportunitiesto grow existing accounts.

Key Responsibilities

• Respond to inbound customerinquiries by phone, email, and other communication channels.
• Prepare and follow up onquotations for ready-mix concrete products.
• Develop and maintainrelationships with contractors, builders, developers, and other customers.
• Identify opportunities to growexisting accounts and increase sales volume.
• Work closely with dispatch tocoordinate customer orders and delivery schedules.
• Maintain accurate customerrecords and CRM activities.

Qualifications

• High school diploma required.
• Minimum 2 years of experiencein sales, customer service, dispatch, account management, or constructionmaterials.
• Experience in Ready MixConcrete preferred; related construction material experience considered.
• Experience using CRM softwareand sales tracking systems is required.
• Strong communication,organizational, and relationship-building skills.

Performance Expectations

• Customer retention andrelationship management.
• Growth of existing customeraccounts.
• Quote conversion rates.
• Responsiveness to customerinquiries.
• Contribution to revenue growthand production volume objectives.

Compensation & Benefits

• Base Salary: $60,000 annually.
• Performance Bonus Opportunity:Up to $36,000 annually.
• Total On-Target Earnings (OTE):Up to $96,000 annually.
• Group Health and DentalBenefits.
• RRSP Matching Program.
• Career Growth Opportunities.

Company Culture

• Customer First: Responsive,reliable, and solution-oriented service.
• Teamwork & Collaborationacross sales, dispatch, drivers, operations, and management.
• Accountability & Ownershipin delivering results.
• Continuous Improvement andprofessional development.
• Respect & Integrity in allrelationships.
• Growth Mindset withopportunities for advancement.

Additional Responsibilities

• Support marketing and salesinitiatives.
• Participate in networking andindustry events.
• Monitor competitor activity andmarket trends.
• Perform other duties asassigned.

Why Join ML Group?

ML Group is a growing ready-mix concretesupplier serving the GTA. This role offers the opportunity to contributedirectly to sales growth, customer satisfaction, and long-term business successwhile building a rewarding career in the construction materials industry.