Sales Representative - Industrial

Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd; Saint-Jacques; On-site; CAD 65,000 - 90,000; Full time

Job summary

Richelieu Hardware Ltd., a North American leader in specialty hardware, is seeking a permanent full-time Industrial Sales Representative for the Greater Quebec City area, Bas-Saint-Laurent and surrounding regions. You will develop new business opportunities while maintaining relationships with existing customers.

Reporting to the Sales Director, you will travel regularly within the territory, promote growth, respond to inquiries, and prepare tailored proposals.

Qualifications

• DEC or relevant professional experience required.
• 3–5 years in a similar sales role.
• Bilingual in French and English (written and spoken).
• Proficiency with MS Office, Teams and Zoom.

Responsibilities

• Promote sales growth and business development.
• Respond to inquiries regarding products and services.
• Prepare information packages and supporting sales materials.
• Coordinate and conduct presentations for prospective clients.
• Identify customer needs and prepare tailored service and product proposals.
• Monitor sales performance and track objectives.
• Maintain up-to-date customer, prospect, and sales opportunity records.
• Contribute to sales development strategy improvements.
• Communicate product updates, price changes, and enhancements to customers.

Skills

Bilingual (French & English)

Strong communication

Microsoft Office Suite

Microsoft Teams

Zoom

Education

College diploma (DEC)

Tools

Microsoft Office

Microsoft Teams

Zoom

Job description

Who we are?

Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.

Our customers – Over 120,000 customers in North America: manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, residential and commercial woodworking, as well as hardware retailers including large renovation centers.

Our team – 3,200 people, of which nearly half are dedicated to sales and marketing and over 50% are Richelieu shareholders.

How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years!

We are seeking to fill a permanent full-time Industrial Sales Representative position for the Greater Quebec City area, Bas-Saint-Laurent, Beauce, and Centre-du-Québec regions.

Reporting to the Sales Director, your role will primarily involve developing new business opportunities while maintaining and strengthening relationships with existing customers. You will be part of Quincaillerie Lion, a division of Richelieu, specializing in the distribution of door and window components.

Key Responsibilities

• Promote sales growth and business development.
• Respond to inquiries regarding products and services.
• Prepare information packages and supporting sales materials as required.
• Coordinate and conduct presentations for prospective clients.
• Identify customer needs and prepare tailored service and product proposals.
• Monitor sales performance and track objectives.
• Prepare and submit expense reports.
• Provide information required to maintain up-to-date customer, prospect, and sales opportunity records.
• Contribute to the continuous improvement of sales development strategies.
• Ensure ongoing communication with customers regarding product updates, price changes, and product enhancements.
• Stay informed about new products, procedures, services, and tools by participating in departmental meetings and training sessions.

Qualifications

• College diploma (DEC) and/or relevant professional experience.
• Minimum of 3 to 5 years of experience in a similar sales role. Experience in the door and window industry is considered a strong asset.
• Bilingualism in French and English, both written and spoken.
• Strong knowledge of technology tools such as Microsoft Office Suite, Microsoft Teams, and Zoom.
• This position requires regular travel within the assigned territory.

The Ideal Candidate Is Someone Who …

• Has strong communication and teamwork skills.
• Is eager to learn the technical aspects of door and window systems through training and hands-on experience.
• Maintains a positive attitude and is solution-oriented.
• Builds strong relationships and strives to become a trusted industry partner rather than simply a component supplier.
• Demonstrates the ability to independently manage priorities and workload effectively.
• Wants to become a key contributor within a growing and dynamic division.
• Is motivated to go above and beyond by finding new ways to support and help customers succeed.

What We Offer

• A Canadian flagship: As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.
• A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
• Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
• Competitive compensation: We offer competitive base compensation based on the market.
• Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
• Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
• Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
• Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.

We thank all candidates for their interest, however, we will only communicate with candidates selected for the pre‑selection process.