Sales Representative - Customer Service Experience Required

American Income; Kitchener; On-site; CAD 90,000 - 120,000; Full time

Job summary

American Income in Canada seeks a dynamic Sales Team Leader to oversee Construction Services sales operations. You will lead a talented team of Account Managers and Sales Specialists, drive strategic initiatives, and deliver outstanding customer satisfaction.

This role emphasizes strategic leadership, recruitment, coaching, and market analysis, with regular travel for client meetings and team activities.

Qualifications

• Bachelor's degree in Sales, Marketing, or related field, or equivalent experience.
• Minimum of 5 years in B2B sales, with at least 3 years in leadership roles.
• Strong relationship-building and interpersonal skills.
• Ability to communicate effectively and influence stakeholders.
• Analytical and strategic thinking; leadership and coaching experience.

Responsibilities

• Strategic Leadership: Develop and implement sales strategies aligned with corporate goals to maximize revenue growth.
• Team Development: Manage, mentor, and inspire a team of Account Managers and Sales Specialists to achieve and surpass sales targets.
• Customer Excellence: Build lasting relationships with clients by addressing their unique needs and delivering tailored solutions.
• Sales Performance: Monitor pipeline growth, analyze sales activity, and ensure consistent achievement of revenue objectives.
• Coaching & Training: Facilitate ongoing coaching programs to enhance the skills and expertise of your sales team.
• Market Analysis: Identify potential prospects, rank opportunities, and assign responsibilities to team members strategically.
• Technology Integration: Ensure effective use of sales tools, such as proposal programs, pricing tools, and CRM platforms, to streamline processes.
• Pricing & Service Strategies: Collaborate with senior management to establish competitive pricing models and service offerings.
• Recruitment & Hiring: Lead the hiring process to attract top talent for the sales team.

Skills

Relationship-building

Communication

Analytical thinking

Leadership

Problem-solving

Education

Bachelor's degree in Sales/Marketing/related field

Job description

Full-time

Position Overview

We are seeking a dynamic and results-driven Sales Team Leader to oversee and drive the success of our Construction Services sales operations. In this pivotal role, you will lead a talented team of sales professionals, execute strategic sales initiatives, and deliver exceptional customer satisfaction. By fostering innovation and collaboration, you will play a key role in achieving revenue growth and enhancing market presence.

Key Responsibilities

• Strategic Leadership: Develop and implement sales strategies aligned with corporate goals to maximize revenue growth.
• Team Development: Manage, mentor, and inspire a team of Account Managers and Sales Specialists to achieve and surpass sales targets.
• Customer Excellence: Build lasting relationships with clients by addressing their unique needs and delivering tailored solutions.
• Sales Performance: Monitor pipeline growth, analyze sales activity, and ensure consistent achievement of revenue objectives.
• Coaching & Training: Facilitate ongoing coaching programs to enhance the skills and expertise of your sales team.
• Market Analysis: Identify potential prospects, rank opportunities, and assign responsibilities to team members strategically.
• Technology Integration: Ensure effective use of sales tools, such as proposal programs, pricing tools, and CRM platforms, to streamline processes.
• Pricing & Service Strategies: Collaborate with senior management to establish competitive pricing models and service offerings.
• Recruitment & Hiring: Lead the hiring process to attract top talent for the sales team.

Qualifications & Experience

• Education: Bachelor's degree in Sales, Marketing, or a related field, or equivalent experience in the absence of a degree.
• Experience: Minimum of 5 years in business-to-business sales, with at least 3 years in leadership roles involving cold-calling, prospecting, and client acquisition.
• Exceptional relationship-building and interpersonal skills.
• Ability to communicate effectively and influence stakeholders.
• Strong analytical and strategic thinking capabilities.
• Proven ability to lead and coach diverse teams for optimal performance.
• Demonstrated adaptability and problem-solving abilities in dynamic environments.

Required Licenses & Certifications

• A valid driver's license is mandatory for this role.
• Primary setting: Office environment with regular travel for client meetings and team activities.
• Physical effort: Rarely required to handle objects weighing up to 30 pounds.
• Risks: Minimal exposure to occupational hazards or environmental extremes.