Sales Representative

Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd; Vancouver; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Shareholder opportunity

Competitive compensation

Work-life balance

Career growth opportunities

Job summary

Richelieu Hardware Ltd. in Vancouver is seeking a Sales Representative to join our Vancouver Whitehorse Richmond office. You will drive sales for MRO products by making outbound calls, responding to customer inquiries, and preparing quotes.

Requirements include a high school diploma, a minimum of two years in a similar role, proficiency with Microsoft Office, and bilingual French and English. You will build relationships, hit targets, and collaborate with marketing on campaigns.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years in a similar sales role.
• Proficient with Microsoft Office and CRM basic tools.
• Bilingual French and English, both spoken and written.

Responsibilities

• Identify target customers and drive sales for MRO products.
• Make outbound calls, respond to inquiries, and prepare quotes.
• Respond to customer calls and emails and propose options.
• Close sales and achieve margin targets.
• Collaborate with marketing on product campaigns and RFQs.

Skills

Bilingual FR/EN

Customer focus

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Join a dynamic new department at Richelieu. We are seeking an outgoing, sales-driven team member to fill a permanent, full-time position as a Sales Representative – Vancouver Whitehorse Richmond office. Your role will be to deliver an exceptional purchasing experience to our customers for all their MRO needs. As an integral part of the MRO team, you will be responsible for increasing sales within the product portfolio by making outbound calls, following up on marketing campaigns, and responding to customer calls and emails. As a fully trained product expert, you will recommend the appropriate product based on application and priority. Order processing, follow-ups, and quote tracking are also key responsibilities of this role.

Key Responsibilities Of An Inside Sales Representative

• Identify target customers within our database based on size and opportunity.
• Conduct sales calls to understand customer needs and provide tailored product recommendations.
• Respond to incoming inquiries by phone or email regarding products and services offered.
• Propose alternatives or substitutions as required.
• Prepare customer quotations.
• Work closely with the marketing team to develop product campaigns.
• Follow up on Requests for Quotation (RFQs).
• Achieve sales and margin targets.
• Build customer relationships through support and innovation.
• Contribute to continuous improvement initiatives within the team.
• Develop knowledge of new products and procedures.

Requirements

• High school diploma or equivalent.
• Minimum of 2 years of experience in a similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Bilingual (French and English), both spoken and written.
• Eagerness to learn more about products and safety standards.

The Ideal Candidate

• Has a collaborative nature.
• Possesses strong persuasive communication and interpersonal skills.
• Is goal-oriented.
• Enjoys challenges and acquiring new knowledge.

What We Offer

• A Canadian flagship : As a company with proud roots in Quebec, present in Canada and the United States, we enjoy excellent recognition and a great reputation.
• A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
• Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
• Competitive compensation: We offer competitive base compensation based on the market.
• Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
• Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
• Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
• Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.