Sales Representative

Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd; Kelowna; On-site; CAD 55,000 - 90,000; Full time

Benefits offered by this job

Flagship Canadian company

Stable company

Growth opportunities

Competitive pay

Shareholder potential

Work-life balance

Quality products

Career development

Job summary

Richelieu Hardware in Kelowna seeks an energetic Outside Sales Representative to grow our hardware business in the region and build lasting client relationships. You will promote Richelieu’s hardware portfolio through in-person meetings, demonstrations, and tailored solutions.

Ideal candidates have 3–5 years in outside sales, strong negotiation and communication skills, and a proven ability to develop new accounts. This role emphasizes independence, teamwork, and a results-driven approach.

Qualifications

• 3-5 years outside sales & business development experience.
• Strong interpersonal, communication & negotiation skills.
• Self-motivated, results-driven; able to work independently and collaboratively.
• Excellent organizational skills and attention to detail.

Responsibilities

• Grow sales within the assigned territory and promote Richelieu's hardware range.
• Prospect, develop new accounts and build long-term customer relationships.
• Conduct in-person meetings, product demos, presentations, and negotiations.
• Collaborate with internal teams to ensure order processing and delivery.
• Monitor market trends and competitor activity to identify opportunities.
• Meet or exceed monthly and quarterly sales targets.

Skills

Outside sales

Business development

Negotiation

Communication

Customer relationship management

Organizational skills

Tools

CRM software

Job description

Richelieu Hardware is looking for a driven and customer-focused Outside Sales Representative to join our Kelowna branch.

More specifically, the main responsibilities of the position are to

• Sales Growth & Business Development: Proactively identify, prospect, and develop new business opportunities within your territory.
• Customer Relationship Management: Build and maintain strong, long-term relationships with existing customers to ensure satisfaction, loyalty, and repeat business.
• Product Expertise: Develop in-depth knowledge of Richelieu’s product portfolio, including hardware solutions for woodworking, construction, and related industries.
• Client Engagement & Sales Execution: Conduct in-person meetings, product demonstrations, presentations, and negotiations to successfully close sales.
• Performance & Targets: Meet or exceed monthly and quarterly sales objectives while maximizing profitability.
• Market & Competitive Intelligence: Monitor market trends, customer needs, and competitor activity to identify new opportunities and maintain a competitive edge.
• Cross-Functional Collaboration: Work closely with internal teams to ensure seamless order processing, delivery, and prompt resolution of customer inquiries or concerns.

Requirements

• 3 -5 years of experience in outside sales and/or business development, with a proven ability to prospect and grow new accounts
• Strong interpersonal, communication, and negotiation skills
• Self-motivated, results-driven mindset with the ability to work independently and collaboratively
• Excellent organizational skills and attention to detail

will be responsible for developing and growing sales within your assigned territory by promoting Richelieu's extensive range of hardware products. You will act as a trusted advisor to customers, understanding their needs and delivering solutions that support their business success while driving Richelieu’s continued growth.

What We Offer

• A Canadian flagship : As a company with proud roots in Quebec, present in Canada and the United States, we enjoy excellent recognition and a great reputation.
• A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
• Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
• Competitive compensation: We offer competitive base compensation based on the market.
• Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
• Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
• Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
• Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.

We thank all candidates for their interest, however, we will only communicate with candidates selected for the pre-selection process.