Sales Planning & Retention Associate

Hyundai Capital; Toronto; On-site; CAD 65,000 - 90,000; Full time

Job summary

Hyundai Capital Canada is seeking a Sales Planning & Retention Associate to manage data and reporting within the Sales Planning & Marketing function. You will create and maintain reporting dashboards and partner with Sales, Marketing, and IT to implement automated solutions.

You will provide data and analysis to support retention strategies, and troubleshoot system issues with Credit and Funding to ensure program availability and execution.

Qualifications

• 2-3 years of competitive sales analysis experience.
• Experience in automotive sales and/or automotive financing.
• Bachelor’s degree in finance or business required.

Responsibilities

• Maintain and enhance sales databases and reports.
• Prepare regular (weekly/monthly) internal and external reports (HQ/Brand Partners).
• Create and maintain reporting dashboards using Tableau and other tools.
• Collaborate with IT to automate data transfers, loading and extraction.
• Maintain cross-functional relationships to implement automation ideas in Sales.
• Support retention reporting and strategy including Customer Journey and Retention Initiatives.
• Provide analytical support to Sales & Marketing program development.
• Update and monitor sales, financial and risk assumptions to aid pricing.
• Provide sales/pricing analysis for Performance Review activities.
• Support Sales/Credit/Funding on operational needs.
• Assist with OEM liaison efforts for program uploads into LOS/DealerTrack/RouteOne.
• All other duties and ad hoc analysis as assigned.

Skills

MS Excel

PowerPoint

SQL

Financial calculations

Analytical thinking

Problem solving

Education

Bachelor’s degree in finance or business

Tools

Tableau

SAS

RPA

VBA

Job description

Job Description - Sales Planning & Retention Associate (260000OY)

Job Description

Description

Who We Are

Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Finance and Genesis Finance. Through a network of over 450 Hyundai and Kia dealerships and 30 Genesis distributors nationwide, we provide indirect vehicle financing and leasing solutions to consumers and commercial customers.

Employee Value Prop and Culture

Our employees contribute every day to a culture that is fast-paced, dynamic, energized, agile, and collaborative. From our employee programs to the unique design of our offices, we strive to create a connected, fun, positive, and rewarding workplace where employees feel appreciated, proud of their company, and deeply invested in HCCA’s success.

Global One Company

Many countries. One identity. Hyundai Capital has offices around the world, including South Korea, the United States, China, the United Kingdom, Germany, and Brazil. Our work environments follow consistent themes that represent our global values: simplicity, collaboration, symmetry, and elements of nature.

Position Details

Responsible for managing data and reporting within the Sales Planning & Marketing function, with a focus on enhancing the value of the information shared. This role involves creating and maintaining reporting dashboards and collaborating with Sales, Marketing, and IT to implement automated solutions. It also includes providing data and analysis to support retention strategies and serving as the key liaison with Credit and Funding to troubleshoot system issues related to program execution and availability.

Duties and Responsibilities

• Maintain and enhance sales databases and reports
• Prepare regular (weekly/monthly) reports internally and externally (Global Headquarters/Brand Partners)
• Create and maintain reporting dashboards using Tableau and other tools
• Work with IT to add efficiencies by automating data transfers, data loading, and data extraction.
• Maintain collaborative, cross-functional relationships to develop and implement automation ideas within Sales Dept.
• Support retention reporting and strategy by providing the required data and analysis. Areas of focus will include Customer Journey Strategy, Lease-End Survey results and Retention Strategic Initiatives (SIs).
• Provide analytical support to Sales & Marketing program development.
• Update and monitor sales, financial and risk assumptions to support program pricing
• Provide sales and pricing analysis for Performance Review activities
• Support Sales/Credit/Funding on operational needs
• Assist with Hyundai/Genesis/Kia OEM liaison efforts for program uploads into LOS and DealerTrack/RouteOne.
• All other duties and ad hoc analysis as assigned, including the delivery of ad hoc reporting/data requested by Global Headquarters.

Work Experience

• 2-3 years of competitive sales analysis experience.
• Experience in automotive sales and/or automotive financing.

Education & Certification

• Bachelor’s degree in finance, or Business required

Knowledge, Skills & Abilities

• Advanced proficiency in MS Excel, PowerPoint, SQL.
• Experience working with Tableau, SAS databases, RPA, and analysis tools is preferred.
• Experience with VBA and advanced macro programming (MS Office) is an asset.
• Expert-level skills in financial calculations and business case development to support product/pricing actions.
• Strong analytical and logical thinking skills.
• Ability to problem-solve and troubleshoot effectively.

[Location Update] Effective June 2027, Hyundai Capital Canada’s head office will be relocated from downtown Toronto to the Airport Corporate Centre in Mississauga.

Hyundai Capital Canada Inc. is committed to acknowledge applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

This posting is for an active, existing vacancy. Hyundai Capital Canada is currently hiring for this role and applications are being reviewed as part of a live recruitment process.