Sales Operations Project Manager - Hybrid

Advantage Sales and Marketing LLC; Ottawa; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Sales Operations Project Manager to enhance operational efficiency and project management. This role is pivotal in integrating retail sales support with operations management, requiring strong communication skills in English and basic French. The successful candidate will manage project deliverables, facilitate communication across international teams, and support executive events. If you thrive in a dynamic environment and are passionate about driving strategic objectives, this opportunity is perfect for you. Join a company that values collaboration and innovation in achieving operational success.

Qualifications

• 2-4 years of experience in Sales or Operations roles in retail.
• Bachelor's Degree or equivalent experience required.

Responsibilities

• Develop and manage comprehensive project plans to meet deliverables.
• Maintain strong partnerships with global teams and resolve issues.
• Oversee planning and execution of internal and client-facing events.

Skills

Language and Communication Skills

Problem-Solving and Strategic Thinking

MS Suite (PowerPoint, Word, Excel)

SAP

Project Management Skills

Education

Bachelor's Degree or equivalent experience

Tools

Microsoft Office

SAP

Project Management Platforms

Job description

Summary

Sales Operations Project Manager

The Sales Operations Project Manager plays a pivotal role in integrating retail sales support with operations management and project management. This position requires strong communication skills in both English and basic French, and a high level of attention to detail. The role is crucial for managing and delivering projects as assigned, leading operational communications, and providing ongoing support to ensure seamless collaboration with international teams. This individual will also support executive or team events and manage international calendars. By overseeing project deliverables, facilitating communication, and maintaining operational efficiency, this specialist contributes significantly to the organization's strategic objectives and operational success.

Essential Job Duties and Responsibilities

1. Project Management
   • Develop comprehensive project plans, including defining project scope, goals, and deliverables.
   • Manage and communicate project requirements, forecast resource needs, and gain stakeholder alignment.
   • Implement and manage project changes to achieve deliverables.
   • Deliver projects at high quality standards, on schedule, and within budget.
   • Support international teams with ad hoc or ongoing projects.
2. Operational & Sales Support
   • Maintain strong partnerships with global teams to ensure satisfaction, supporting Ops leadership and sales as needed.
   • Provide clear project status communication and facilitate regular meetings.
   • Resolve problems and escalate when necessary.
   • Proactively address risks and challenges through engagement with leadership teams.
3. Operational Reporting and Documentation
   • Develop and maintain detailed operational reports and documentation to guide decision-making.
   • Utilize proficiency in Microsoft Office and knowledge of SAP for operational tasks.
   • Manage procurement and supply control/sourcing processes.
   • Maintain processes, control, and support procurement for sales and operational purchase orders, and sourcing.
4. Executive Admin and International Calendar Coordination
   • Serve as the primary liaison for internal and client-facing events and meetings.
   • Oversee planning, documentation, and execution of events to ensure seamless delivery aligned with organizational goals.
   • Support the international team in managing and delivering event aspects.
   • Manage senior executive calendars and projects to align with project deliverables and priorities.
   • Coordinate travel arrangements, oversee expense reports, and maintain task statuses.
5. Communication and Translation Support
   • Oversee ownership of weekly communication guides and support the delivery of weekly operations updates.
   • Translate documents to English and French as needed.
   • Provide language support for internal and external communications, ensuring effective communication across linguistic barriers.

Minimum Qualifications

Education Level: Bachelor's Degree or equivalent experience
2-4 years of experience in Sales or Operations roles in retail

Skills, Knowledge, and Abilities

• Language and Communication Skills
• Problem-Solving and Strategic Thinking
• Technical Skills: MS Suite (PowerPoint Expert, Word Expert, Excel Mid-level), SAP, Project Management Platforms, Operational Management and Communication
• Project Management Skills

The company is committed to providing equal opportunity in all employment practices without regard to race, nationality, or other protected categories. We provide reasonable accommodations for disabilities to enable applicants and employees to perform their roles effectively.