Sales Operations Project Manager - Hybrid

Club Demonstration Services, Inc.; Ottawa; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Sales Operations Project Manager to enhance collaboration between retail sales and operations. This role is vital for managing projects, supporting international teams, and ensuring operational efficiency. Candidates should possess strong communication skills in English and basic French, along with a knack for strategic thinking and problem-solving. The successful individual will develop project plans, maintain partnerships with global teams, and oversee executive calendars. Join this dynamic team and contribute to impactful projects that drive organizational success!

Qualifications

• 2-4 years in sales or operations roles in retail.
• Bachelor's Degree or equivalent experience.

Responsibilities

• Develop and manage comprehensive project plans.
• Provide clear project status updates and facilitate meetings.
• Oversee planning and execution of events.

Skills

Communication skills in English

Basic French

Problem-solving

Strategic thinking

Technical proficiency in MS Office

Project management skills

Education

Bachelor's Degree or equivalent experience

Tools

Microsoft Office

SAP

Project management platforms

Job description

Description

Sales Operations Project Manager

The Sales Operations Project Manager plays a pivotal role in integrating retail sales support with operations management and project management. This position requires strong communication skills in both English and basic French, and a high level of attention to detail. The role is crucial for managing and delivering projects as assigned, leading operational communications, and providing ongoing support to ensure seamless collaboration with international teams. Additionally, this individual will support executive or team events and manage international calendars. By overseeing project deliverables, facilitating communication, and maintaining operational efficiency, this specialist contributes significantly to the organization's strategic objectives and operational success.

Essential Job Duties and Responsibilities

1. Project Management
   • Develop comprehensive project plans, including defining scope, goals, and deliverables.
   • Manage and communicate project requirements, forecast resource needs, and align with stakeholders.
   • Implement and manage project changes to achieve deliverables.
   • Deliver projects on schedule, within budget, and to high-quality standards.
   • Support international teams with ad hoc or ongoing projects.
2. Operational & Sales Support
   • Maintain strong partnerships with global teams to ensure satisfaction, supporting operations leadership and sales as needed.
   • Provide clear project status updates and facilitate regular meetings.
   • Resolve issues and escalate when necessary.
   • Proactively address risks and challenges through engagement with leadership teams.
3. Operational Reporting and Documentation
   • Develop and maintain detailed operational reports and documentation for decision-making.
   • Utilize proficiency in Microsoft Office and knowledge of SAP for operational tasks.
   • Manage procurement and sourcing processes, including purchase orders.
4. Executive Admin and International Calendar Coordination
   • Serve as the primary liaison for internal and client-facing events and meetings.
   • Oversee planning, documentation, and execution of events to ensure alignment with organizational goals.
   • Support the international team in managing event aspects.
   • Manage senior executive calendars, coordinate travel, oversee expense reports, and maintain task statuses.
5. Communication and Translation Support
   • Oversee ownership of weekly communication guides and support weekly operations updates.
   • Translate documents to English and French as needed.
   • Provide language support for internal and external communications to ensure effective cross-linguistic communication.

Minimum Qualifications

Education: Bachelor's Degree or equivalent experience
Experience: 2-4 years in sales or operations roles in retail

Skills, Knowledge, and Abilities

• Strong communication skills in English and basic French
• Problem-solving and strategic thinking abilities
• Technical proficiency in MS Office (PowerPoint, Word, Excel), SAP, and project management platforms
• Project management skills