Sales Floor Associate

Value Village; Hamilton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail organization in Hamilton is seeking a Sales Floor Associate to provide excellent customer service and support store operations. You will engage with customers and promote community involvement in a fast-paced environment. The position offers comprehensive training and benefits for full-time team members, including health care plans and retirement savings options.

Benefits

Comprehensive onboarding and training

Health care plans for full-time members

Paid time off

Mental health services

Qualifications

• Ability to provide excellent customer service.
• Strong communication and teamwork skills.
• Adaptability to a fast-paced retail environment.

Responsibilities

• Provide an excellent experience for customers, donors, and team members.
• Support store operations and contribute to a positive store environment.
• Engage with the community and promote the Thrift Proud mission.

Skills

Customer service

Communication

Team collaboration

Adaptability

Job description

Overview

Description

Job Title: Sales Floor Associate

Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions: At Savers / Value Village our Sales Floor Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Sales Floor Associates.

Responsibilities

• Provide an excellent experience for customers, donors, and team members.
• Support store operations and contribute to a positive store environment.
• Engage with the community and promote the Thrift Proud mission.
• Adapt to a fast-paced, high-energy retail setting and collaborate with teammates to achieve store goals.

What you get

• Comprehensive onboarding and training from day one.
• In-house expertise through Savers University and internal development programs.
• Comprehensive extended health care plans for full-time Team Members.
• Company-Paid Life and AD&D Insurance.
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision.
• Paid time off from work for leisure or other hobbies.
• A range of mental health services to assist with daily life.

120 Portia Drive, Unit 8, Ancaster, ON L9G 0G1

Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.