Sales Enablement Manager

OpenText; Waterloo; On-site; CAD 80,000 - 120,000; Full time

Job summary

OpenText is seeking a creative technologist and instructional designer to redefine learning experiences. This role focuses on designing immersive, interactive training using advanced technologies. Candidates should possess strong instructional design skills and a passion for innovative learning methodologies.

Qualifications

• 8+ years of experience in instructional design, focusing on sales enablement.
• Proven portfolio of immersive learning content.
• Deep understanding of learning theory and adult learning principles.

Responsibilities

• Design and develop immersive learning experiences using VR and other technologies.
• Lead the instructional design lifecycle from needs analysis to deployment.
• Collaborate with SMEs and designers to create engaging training.

Skills

Instructional Design

Sales Enablement

Immersive Learning

Creative Storytelling

Data-Driven Mindset

Tools

Articulate 360

Synthesia

Docebo

Job description

OPENTEXT

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

The Opportunity

At OpenText, we don’t just deliver information—we transform how it's experienced. Our Sales Enablement team is on a mission to redefine learning. We're looking for a creative technologist and visionary instructional designer who lives at the intersection of learning science and immersive innovation. If you think in simulations, dream in gamification, and prototype with VR, this role is built for you.

You’ll be a pivotal part of our Instructional Design Center of Excellence, helping us push the boundaries of how enablement happens—from static content to interactive, unforgettable learning journeys.

What You’ll Do

• Design and develop immersive, multi-modal learning experiences using virtual/augmented reality, 360° video, branching simulations, and game-based mechanics.
• Lead the entire instructional design lifecycle—needs analysis, storyboarding, development, deployment, and iterative enhancement.
• Collaborate with SMEs, developers, and fellow designers to transform complex topics into engaging, narrative-driven training.
• Integrate UX/UI design thinking to create seamless, intuitive user experiences across web and mobile platforms.
• Deploy learning through LMS and LXP platforms, leveraging tools like Articulate 360, Synthesia, Docebo, and others.
• Apply learning science and frameworks (e.g., SAM, ADDIE, Bloom’s Taxonomy, Kirkpatrick Model) to shape strategy and measure success.
• Stay ahead of trends in learning tech and edtech innovation—evaluating new tools and championing pilot programs.
• Mentor peers and shape the evolution of immersive learning standards within the team.

What You’ll Bring

• 8+ years of experience in instructional design, with a strong focus on sales enablement or enterprise learning.
• Proven track record building immersive learning content (portfolio strongly preferred).
• Proficiency in eLearning authoring tools, LMS/LXPs, and preferably immersive tech platforms (e.g., Synthesia, Docebo, Articulate, etc.).
• Deep understanding of learning theory and adult learning principles.
• Creative storytelling and scripting abilities, especially for scenario-based and game-based learning.
• Data-driven mindset with experience measuring engagement, retention, and learning transfer.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [e-mail]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.