Sales Enablement Manager

TouchBistro; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

TouchBistro is seeking a Sales Enablement Manager to enhance sales productivity and operational excellence for their SMB Sales team. This role involves designing onboarding programs, driving tool adoption, and improving sales processes. Ideal candidates will have extensive experience in sales enablement and a strong understanding of sales tools. Join a vibrant team dedicated to supporting restaurant growth through innovative technology solutions.

Benefits

Generous Time Off Program

Health, Dental, and Vision Benefits

Flexible Health and Wellness Plan

Parental Leave & top up

Employee Assistance Program

Professional Development

Volunteer Program

Monthly Lunches

Qualifications

• 5+ years in Sales Enablement, Sales Ops, or L&D roles.
• Proven experience building onboarding programs from scratch.
• Strong grasp of sales tools and training delivery.

Responsibilities

• Design and execute programs for sales onboarding and training.
• Track ramp KPIs and improve onboarding using data.
• Collaborate with Sales Leaders to address skill gaps.

Skills

Project Management

Sales Enablement

Coaching

Data-driven

Tools

Salesforce

Outreach

Gong

LMS Platforms

Job description

TouchBistro is hiring a Sales Enablement Manager to analyze, optimize, and scale our sales organization to support restaurant growth through innovative technology solutions!

You will play a critical role in driving sales productivity, product adoption, and operational excellence for our SMB Sales team, ensuring we achieve ambitious growth targets. By blending strategy with execution, you’ll enable TouchBistro’s continued leadership in restaurant technology and help our sales team thrive in a competitive, fast-paced environment.

As the sole dedicated enablement resource, you’ll be responsible for designing and executing programs that enhance sales rep onboarding, ongoing learning, tool adoption, and process improvement. You’ll partner closely with Sales Leadership and Product to build systems and content that accelerate ramp time, improve productivity, and ensure our sales team has the skills and knowledge they need to win in a competitive SMB market.

This role is perfect for someone who thrives in fast-paced environments, loves balancing big-picture strategy with hands-on delivery, and is passionate about building programs that scale.

What You'll Do

• Build and refine onboarding programs for BDRs, AEs, and other GTM roles
• Track ramp KPIs and use data to continuously improve onboarding
• Deliver live sessions, async content, and role-based certifications
• Own a learning calendar aligned to sales goals and product updates
• Create scalable enablement resources like playbooks, talk tracks, and video guides
• Lead quarterly training themes to reinforce methodology and key capabilities
• Partner with RevOps to drive adoption of Salesforce, Outreach, Gong, and more
• Train teams on new tools and process changes to support operational excellence
• Act as a bridge between GTM teams and tool owners to close knowledge gaps
• Collaborate with Sales Leaders to identify and address skill gaps
• Work with Product Marketing on product launches, messaging, and enablement assets
• Measure and report on enablement impact using performance data and rep feedback

What You'll Bring

• 5+ years in Sales Enablement, Sales Ops, L&D, or a hybrid GTM role
• Deep understanding of high-velocity sales motions (SDR → AE → Close), ideally in SMB SaaS
• Proven experience building onboarding programs and sales training from scratch
• Strong grasp of sales tools (Salesforce, Outreach, Gong, LMS platforms, etc.)
• Comfort delivering both live and async training (Zoom, Loom, Docs, etc.)
• Strong project management skills; you can prioritize ruthlessly and get things done
• Trusted partner to reps and managers—able to coach, connect, and lead with empathy
• You’re abuilder who thrives in ambiguity, a connector across teams, a coach at heart, and data-driven in how you measure success

Nice to Haves

• Experience supporting sales teams in the restaurant, hospitality, or POS tech industries
• Familiarity with SPICED, MEDDPICC, or other sales methodologies
• Experience managing or implementing a Learning Management System

What We Offer

At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful.

The Perks:

• Generous Time Off Program
• Health, Dental, and Vision Benefits
• Flexible Health and Wellness Plan
• Parental Leave & top up
• Employee Assistance Program
• Professional Development
• Volunteer Program
• Monthly Lunches

About Us

TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. We have powered more than 29,000 restaurants around the world, and w e know that while passion is plenty in the restaurant industry, time and money usually aren’t. Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.

TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.