Sales-Driven Customer Service Specialist – Edmonton

Cansel; Edmonton; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Uncapped Commission incentives

Flexible extended health and dental

Group Life, Short term Disability, LTD

Access to online pharmacy

Company vehicle program

Employee Referral Program

Book Club program

Online courses database

Exclusive Perkopolis discounts

Gym membership rates

Personal insurance rates

Long service reward program

Job summary

Cansel in Edmonton is seeking a Customer Service Representative to engage with customers, drive sales, and handle administrative tasks. This role focuses on understanding customer needs, making product recommendations, and managing orders and communications.

The ideal candidate has 1–3 years of sales and customer service experience, excellent communication, and the ability to work collaboratively in a fast-paced environment. On-site in Edmonton, AB, with growth opportunities.

Qualifications

• 1–3 years of experience in sales and customer service.
• Genuine interest in customers’ business and revenue targets.
• Ability to build relationships and a positive work environment.

Responsibilities

• Research and understand customer needs to recommend products and services.
• Conduct outbound telephone sales and email correspondence.
• Participate in strategic account sales programs and cross-selling.
• Handle customer service tasks including orders, payments, and inquiries.
• Record activities in Salesforce and SAP and maintain excellent relations.

Skills

Sales experience

Customer service

Interpersonal communication

Phone skills

Teamwork

Tools

Salesforce

SAP

Job description

Cansel in Edmonton is seeking a Customer Service Representative to engage with customers, drive sales, and handle administrative tasks. This role focuses on understanding customer needs, making product recommendations, and managing orders and communications.

The ideal candidate has 1–3 years of sales and customer service experience, excellent communication, and the ability to work collaboratively in a fast-paced environment. On-site in Edmonton, AB, with growth opportunities.