Sales Development Representative - Toronto

Owner.com; Toronto; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Unlimited/flexible PTO

Comprehensive health coverage

Pre-IPO equity package

Job summary

Owner.com in Toronto is seeking a passionate Sales Development Representative to join our revenue team. This role is focused on helping small businesses grow, specifically in the restaurant sector.

With a salary of $75,000 CAD OTE, the position is based in our downtown office and requires in-person collaboration 5 days a week. Ideal candidates should have at least 1 year of software sales experience, excellent communication skills, and a dedication to building long-lasting customer relationships.

Qualifications

• 1+ years of experience in software sales, preferably SMB SaaS sales.
• Demonstrated history of consistently exceeding personal and professional goals.
• Confident communicator with strong persuasion skills.
• Customer-obsessed sales approach prioritizing long-term relationships.

Responsibilities

• Follow up with and engage warm inbound leads to drive revenue growth.
• Talk to potential customers and collect feedback to improve product.
• Work closely with the sales team to improve inbound SDR strategy.
• Go above and beyond in delivering quota.

Skills

Software sales experience

Communication skills

Customer-oriented approach

Resilience

Adaptability

Job description

About Owner

Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more.

Product philosophy

Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you.

Our vision

We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.

Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.

Read our Series C memo here.

Our traction

Since 2020, we\'ve generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website.

More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.

Our team

Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth.

Where we work

Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location!

Why we\'re looking for you

Owner.com is looking to hire a Sales Development Representative to join our growing revenue team. This role is best suited for people who are passionate about helping small businesses grow, have a track record of sales excellence, and are committed to building trusting relationships with restaurant owners.

This opportunity is all about connection and collaboration! It requires being in the office 5 days a week at our amazing office downtown Toronto located at 185 Spadina Ave, Toronto Ontario.

The impact you\'ll have

• Follow up with and engage warm inbound leads, maintaining a steady flow of prospects to drive revenue growth and expand market reach
• Talk to potential customers and collect their feedback to help improve our marketing and sales methods, making sure our product meets what the market needs
• Work closely with your team to improve the inbound SDR strategy, sharing ideas that can help shape our overall sales approach
• Continuously learn by collaborating with the sales team, sales leaders, and cross-functional team members
• Go above and beyond delivering your quota to help your teammates and the company succeed

What we’re looking for

• 1+ years of experience in software sales; preferably SMB SaaS sales
• Demonstrated history of consistently exceeding personal and professional goals, with a strong commitment to excellence in all endeavors
• Proven ability to set high standards for oneself and consistently meet or surpass expectations in both work-related tasks and personal development initiatives
• Confident communicator with strong persuasion skills and a determined, persistent approach
• Customer-obsessed sales approach, demonstrating a deep commitment to understanding and addressing the unique needs of each restaurant owner
• Dedication to building long-term relationships with customers, prioritizing their success over short-term gains
• Curious, lifelong learner mindset with a passion for continuous improvement, staying updated on industry trends and best practices, and showing enthusiasm for applying newly acquired knowledge to improve job performance
• You excel in a dynamic, fast-paced environment where adaptability is key, demonstrating grit, competitiveness, and resilience in the face of challenges
• Experience with restaurants or small businesses (selling to or working in!) is a huge plus!

Interview Process

1. Recruiter Screen — 30-minute phone call to align on your background, what you\'re looking for, and answer any early questions
2. Hiring Manager Screen — 30-minute video interview with the hiring manager to go deeper on your experience and how you work
3. Technical Case Study — 1-hour video interview with a sales leader on the team covering your skills, approach, and how you\'d show up in the role
4. Final Round — 30-minute video conversation with a C-suite executive

Pay and benefits

• The salary for this role is $75,000 CAD OTE ($60,000 base $15,000 incentive with uncapped commission), plus a generous pre-IPO equity package.

• Other benefits include comprehensive health coverage, unlimited/flexible PTO - plus extra fun perks!

Notice - Employment Scams

Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information. If you believe you are being contacted by a scammer, please mark the communication as phishing or spam and do not respond.