Sales Development Representative

Archon Systems Inc.; Toronto; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health and dental

Top-notch computers

Fitness benefit

Internet and phone subsidy

Vacation + PTO

Hybrid work

Job summary

Archon Systems Inc. is seeking an SDR to qualify and book meetings with inbound leads for inFlow products. You’ll engage via chat, phone, email and Zoom, performing discovery to understand client pain points and demonstrate how our software helps small businesses.

Ideal candidates have 1+ years in B2B SaaS sales, experience with CRMs like Hubspot or Salesforce, and are tech-savvy, proactive, and customer-centric. This role offers hybrid work with one day/week in our Toronto office.

Qualifications

• 1+ years of sales experience, preferably in B2B SaaS inbound sales.
• Experience with CRMs like Hubspot or Salesforce.
• Tech-savvy and quick to learn new apps.
• Customer-centric with strong empathy for customers.
• Confident and proactive in outreach.

Responsibilities

• Qualify and book meetings with inbound leads.
• Connect via live chat, phone, email and Zoom.
• Conduct discovery and qualification calls/chats.
• Understand lead pain points and show how inFlow helps.
• Book qualified leads for Account Executives.
• Record notes in CRM and share product feedback.

Skills

Sales experience

CRM experience

Customer-centric

Proactive

Tech-savvy

Tools

Hubspot

Salesforce

Job description

Warm leads and selling software that sold itself in the past?

Yes and yes? Read on!

Who are we

We are a rapidly growing B2B SaaS company helping small businesses compete with the giants. Our powerful, yet easy to use software and hardware solve a problem that’s often overlooked: inventory management.

Since 2007, we’ve been bootstrapped, stable, and successful. We began by dominating the desktop inventory software market with over a million downloads, and since 2017 we’ve transitioned to the cloud and mobile unlocking new possibilities and accelerating our growth.

We do our absolute best to show respect and compassion to customers, employees, and job applicants, and people tell us that Archon is an amazing place to work. You can check us out onGlassdoor, Deloitte Technology Fast 500, and our website.

We’ve got an amazing group of talented and friendly people here, and we’re looking for world class talent, like you, to join us!

Hybrid work - one day/week in the office

We know that in the software industry, you can get most of your day-to-day work done outside of an office. We value the freedom and flexibility that comes from being able to work from home; in fact, we’ve been pioneers in mostly-working-from-home for over a decade, waaaay before it was cool.

We also believe that it’s important to be able to build real human connections (dare I say, friendships?) with your co-workers, and that there’s no substitute for in-person bonding time for this. These connections (friendships?) build trust and encourage open and honest conversations; they’re good for business AND good for well-being.

That’s why we will be requiring that employees work one day per week (typically) in our beautiful Toronto office, with this in-person time focused on team gatherings, monthly free lunches, and other activities that are best done in-person. Other days, you’re free to work from home, the office, or any productive environment.

Some of our job benefits

• Competitive salary: $55,000 - $75,000 OTE annually (depending on experience)
• Health and dental benefits
• Top-notch computers. We hate slow computers too!
• $500 fitness benefit (for gym memberships, bicycles, Fitbit, etc.)
• Subsidized internet and phone plans
• Make a difference: you'll be the 70th member of our tight-knit team
• 3 weeks of vacation (increasing with tenure), plus 10 additional paid (PTO) days

Job Overview

Help small businesses find the right fit for them!

As part of our SDR team, you’ll be primarily responsible for qualifying and booking meetings with inbound leads from our marketing site and those that sign-up and start trials of our inFlow products.

Responsibilities

• Connect with leads via live chat, phone, email and scheduled Zoom meetings
• Carry out discovery and qualification calls/chats with prospects
• Understand each lead’s unique business pain points and goals and how inFlow can help
• Book qualified leads in for meetings with an Account Executive
• Become a product expert: answer pre-sales questions and come up with creative solutions and workflows for unique prospect use cases
• Take great notes and update records through our CRM
• Help shape the product by recording and sharing feedback from leads with the product development team
• Carry out in-app and marketing site experiments to test approaches to lift conversion
• Come up with your own ideas for growing our customer base!

What we’re looking for

• 1+ years of sales experience. Even better: B2B SaaS inbound sales experience
• Experience working with CRMs like Hubspot, Salesforce, etc
• Tech-savvy. You’re comfortable working with a range of applications and pick up on new ones quickly
• Customer-centric and empathetic. You can empathize with customer pain points and are genuinely invested in our customers' success. You’re willing to go the extra mile to make our solution work for them.
• Confident and driven. You’re proactive and motivated about reaching out and following up.

Nice to have

• Experience or understanding of the software-as-a-service industry
• A plus - experience with inventory management, small businesses, working remotely and weird hobbies - we looove weird hobbies!

Use of AI in the hiring process

Due to the volume of applicants, we use AI-enabled tools to support parts of our hiring process (like helping us review applications more efficiently). Every hiring decision is ultimately made by real humans who care a lot about building a great team.

At Archon, we celebrate diversity as an equal opportunity employer. We hire people based on what they can contribute, and we provide equal pay for equal work.