Sales Development Representative

VOICES; Ottawa; Remote; CAD 146,000 - 173,000; Full time

Benefits offered by this job

Professional development budget

Remote-first with in-office day in ON

Health, dental and retirement plans

Paid time off and mindfulness tools

Job summary

Voices is seeking a Sales Development Representative (SDR) to identify new business opportunities, engage prospective clients, and build a strong qualified-lead pipeline. You will help Voices expand into new markets, connect with hiring managers, and support revenue growth in the voice-over and creative services industry.

You will drive outbound prospecting, use market research and relationship-building to nurture leads, and collaborate with Sales and Marketing to optimize the funnel and provide

Qualifications

• Post-secondary education in Business, Marketing, Communications, or related field, or equivalent combination of education and professional experience.
• Strong communication, relationship-building, customer focus, and collaboration skills.
• Experience in sales, business development, lead generation or customer-facing roles; enterprise experience preferred.

Responsibilities

• Generate a consistent pipeline of qualified opportunities through outbound prospecting.
• Expand relationships with new and existing clients and hiring managers.
• Increase revenue through strategic prospecting using multiple channels.
• Strengthen the sales funnel with lead nurturing and messaging.
• Deliver actionable market and customer insights to inform strategies.
• Maintain CRM records and collaborate with Sales/Marketing for alignment.

Skills

Enterprise sales

CRM experience

LinkedIn/Sales Navigator

Outbound prospecting

Communication skills

Relationship building

Education

Post-secondary education in Business/Marketing/Communications

Equivalent experience

Tools

Salesforce

Sales engagement tools

Zoom

Google Meet

Microsoft Teams

Job description

Reporting to the Manager, Sales Development the Sales Development Representative (SDR) plays a critical role within the Sales team by identifying new business opportunities, engaging prospective clients, and building a strong pipeline of qualified leads. This role exists to drive revenue growth by expanding Voices' reach into new markets, strengthening relationships with potential customers, and supporting the acquisition of new hiring managers and client accounts. Through proactive outreach, market research, relationship‑building, and close collaboration with Sales and Marketing teams, the SDR helps accelerate business growth and position Voices as a trusted partner in the voice‑over and creative services industry.

How You'll Contribute

The following areas represent the primary focus of the role, though responsibilities may evolve over time. You’ll be expected to take ownership of these functions while remaining adaptable to changing business needs and priorities:

• Generate a Consistent Pipeline of Qualified Opportunities: Identify, research, and engage prospective clients through outbound prospecting efforts, creating a steady flow of qualified opportunities that support revenue growth and business expansion.

• Expand Relationships with New and Existing Clients: Build meaningful connections with hiring managers and decision‑makers, helping uncover new opportunities within existing accounts while introducing Voices to new organizations and markets.

• Increase Revenue Through Strategic Prospecting: Leverage phone outreach, email campaigns, social selling, networking, and lead intelligence tools to connect with high‑potential prospects and convert interest into sales opportunities.

• Strengthen the Sales Funnel Through Effective Lead Nurturing: Guide prospects through the early stages of the buyer journey by understanding business challenges, addressing questions, and delivering relevant information that supports purchasing decisions.

• Deliver Actionable Market and Customer Insights: Monitor industry trends, competitor activity, and customer feedback to provide valuable insights that inform sales strategies, marketing initiatives, and product development decisions.

• Drive Operational Excellence Through Data and Collaboration: Maintain accurate CRM records, track pipeline activity, and collaborate closely with Sales and Marketing teams to ensure seamless lead handoffs, reporting accuracy, and continuous process improvement.

What You Bring

We are looking for someone who has:

• Experience: Experience in a sales, business development, lead generation, or customer‑facing role with a demonstrated ability to achieve performance targets. Experience engaging with or selling to enterprise‑level customers is strongly preferred. Experience conducting outbound prospecting, building relationships with prospective customers, qualifying leads, and managing pipeline activity is highly valued. Familiarity with CRM platforms (such as Salesforce) and sales engagement tools is considered an asset. Familiarity with LinkedIn, LinkedIn Sales Navigator, and virtual meeting platforms such as Zoom, Google Meet, or Microsoft Teams is preferred.

• The Mindset: A driven, resilient, and relationship‑oriented professional who enjoys connecting with people and uncovering new opportunities. You are confident in initiating conversations, motivated by achieving goals, curious about customer needs, and energized by working in a fast‑paced environment. You combine strong communication skills with a collaborative approach and a commitment to continuous improvement.

• Core Qualifications: Post‑secondary education in Business, Marketing, Communications, or a related field, or an equivalent combination of education and professional experience. Strong communication, relationship‑building, customer focus, and collaboration skills are essential for success in this role.

Why Join Us

• Compensation: For sales roles, $105,000–$125,000 reflects total On Target Earnings (OTE), which includes both base salary and target commissions.

• Growth: We invest in your long‑term success. Gain access to a dedicated professional development budget and premium online learning platforms, backed by transparent career pathways and robust internal mobility.

• Flexibility: We're remote‑led. Ontario‑based employees have a baseline of one in‑office collaboration day per month at our London, Ontario HQ, while attendance for distributed employees will be determined based on specific team or project needs.

• Wellness: We support your life inside and outside of work. Enjoy comprehensive health, dental, and retirement plans, alongside mindfulness tools, volunteer leave, and generous paid time off.

Life at Voices

Voices is the trusted platform for voice solutions powered by professional voice talent, from Voice Data to Branded AI Voice to Voice Over . Our mission is simple: harness the power of voice to build voice solutions that keep real professional talent at the center, whether that’s finding the right voice for a campaign or designing a Branded AI Voice. With an industry‑leading employee engagement score (eNPS of 55), we’re a curious, driven team that moves fast, supports one another, and believes in connection, transparency, and innovation with intention. If you’re looking to do meaningful work in an industry evolving quickly, you’ll feel right at home here.

Due to high application volume, we cannot reply to everyone, but we commit to updating all interviewed candidates within 45 days. Voices is a proud equal‑opportunity employer; please let us know if you require accommodations during the process.

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