Enterprise Account Manager - AI Solutions

Voices; London; Hybrid; CAD 120,000 - 180,000; Full time

Benefits offered by this job

On-target earnings

Professional development

Remote-first culture

Health, dental, retirement

Paid time off

Job summary

Voices is seeking an experienced Enterprise Account Executive, AI Solutions, to own a portfolio of Fortune 500 and high-value accounts. You will shape tailored voice AI solutions, build executive relationships, and drive seven-figure revenue through strategic engagement with product, procurement, and legal teams.

You will lead market expansion, mentor peers, and navigate ambiguous buying processes in emerging categories to deliver measurable value and longstanding enterprise impact.

Qualifications

• Proven track record opening, developing, and expanding high-value enterprise accounts.
• Experience navigating complex sales cycles for AI/data solutions or advanced technology.
• Familiarity with established enterprise sales methodologies (MEDDPICC, Challenger, or Value Selling).
• Strong CRM discipline, pipeline hygiene, and accurate forecasting.

Responsibilities

• Own strategic accounts: develop and execute strategies across Fortune 500 targets.
• Drive revenue to meet or exceed a seven-figure annual quota.
• Expand into new industry verticals through market research and executive outreach.
• Navigate buying groups across Product, AI/ML, Procurement, Legal, Marketing, and leadership.
• Mentor peers and share best practices to elevate the sales org.
• Create enterprise pipeline via executive outreach, referrals, partnerships, and targeted outbound activity.
• Maintain pipeline and deliver accurate forecasts; identify deal risk early.
• Drive deals to close through terms negotiation and smooth handoff to AM.

Skills

Enterprise sales

Strategic account management

Complex solution selling

Forecasting

CRM management

Value selling

Challenger Sales

MEDDPICC

Job description

As an Enterprise Account Executive, AI Solutions at Voices, you'll be responsible for building and growing relationships with some of the world's largest companies, helping them transform their products and customer experiences by leveraging voice AI. Voice AI and conversational AI are one of the fastest-growing categories in technology today, projected to grow 8X - 10X over five years.

This isn't a traditional SaaS sales role. You'll sell innovative, tailored , solutions spanning voice data, Branded AI Voice, voice licensing, and other emerging AI use cases. That means working with customers to identify opportunities, shape solutions, build the business case, and navigate complex enterprise buying processes involving business leaders, AI and product teams, procurement, legal, and other stakeholders.

You'll own a portfolio of strategic target accounts and be accountable for creating new opportunities, landing new enterprise customers, and expanding relationships across business units and use cases.

We're looking for an experienced enterprise seller who is comfortable operating in an emerging category, someone who can open doors at Fortune 500 companies, grow demand where a defined buying process may not yet exist, and turn complex customer problems into meaningful commercial opportunities.

How You'll Contribute

The following areas represent the primary focus of the role, though responsibilities may evolve over time. You’ll be expected to take ownership of these functions while remaining adaptable to changing business needs and priorities:

• Own Strategic Accounts: Develop and execute account strategies for a focused portfolio of Fortune 500 and other high-value enterprise targets, identifying opportunities across business units, geographies, and use cases.
• Drive Revenue: Achieve or exceed a seven-figure annual quota through a combination of new customer acquisition and expansion within strategic enterprise accounts.
• Market Expansion: Penetrate new strategic industry verticals by leveraging deep market research, personalized executive outreach, and tailored value propositions.
• Navigate Complex Buying Groups: Build relationships across multiple stakeholders including Product, AI/ML, Innovation, Procurement, Legal, Marketing, and executive leadership.
• Sales Excellence & Mentorship: Elevate the performance of the broader sales organization by sharing enterprise best practices, refining playbooks, and informally mentoring developing Account Executives.
• Create Enterprise Pipeline: Proactively open doors and create opportunities within strategic accounts through executive outreach, referrals, partnerships, industry relationships, events, and highly targeted outbound activity
• Maintain Pipeline & Forecast Discipline: Maintain a healthy pipeline and deliver accurate forecasts through strong qualification, deal inspection, CRM discipline, and proactive identification of deal risk.
• Deal Execution & Onboarding: Drive contracts to close by negotiating terms, pricing, and legal redlines with enterprise stakeholders and procurement teams, while ensuring smooth handoff to the account management team.

What You Bring

We are looking for someone who has:

• Experience:
• Enterprise & Strategic Account Management: A proven track record opening, developing, and expanding high-value enterprise-level accounts.
• Complex Solution Selling: Direct experience navigating complex sales cycles for AI/data solutions, digital platforms, professional services, or advanced technology.
• Methodology & Execution: Applied experience using structured sales frameworks to manage pipelines and accurately forecast revenue.
• The Mindset:
• A Builder Mentality: Highly adaptable and comfortable navigating ambiguity in emerging product categories where pricing, buying processes, and use cases are still evolving.
• Curious & Consultative: Driven by intellectual curiosity—able to uncover root customer problems, identify new use cases, and shape opportunities rather than just fulfilling order requests.
• Core Qualifications:
• Demonstrated history of quota achievement selling technology or professional services into large organizations.
• Proficiency with established enterprise sales methodologies (e.g., MEDDPICC, Challenger, or Value Selling).
• Strong operational discipline in CRM management, pipeline hygiene, and accurate sales forecasting.

Why Join Us

• Compensation: We offer a highly competitive on-target earnings package, structured as a 50/50 split between base salary and commission.
• Growth: We invest in your long-term success. Gain access to a dedicated professional development budget and premium online learning platforms, backed by transparent career pathways and robust internal mobility.
• Flexibility: We are a remote-led team! If you're based in the US or outside of Ontario, your schedule will be fully remote, with any travel or in-person collaboration determined by your specific team and project needs. (For our local team members in Ontario, we meet up once a month at our London, ON headquarters for a collaboration day.)
• Wellness: We support your life inside and outside of work. Enjoy comprehensive health, dental, and retirement plans, alongside mindfulness tools, volunteer leave, and generous paid time off.

Life at Voices

Voices is the trusted platform for voice solutions powered by professional voice talent, from Voice Data to Branded AI Voice to Voice Over. Our mission is simple: harness the power of voice to build voice solutions that keep real professional talent at the center, whether that’s finding the right voice for a campaign or designing a Branded AI Voice. With an industry-leading employee engagement score (eNPS of 55), we’re a curious, driven team that moves fast, supports one another, and believes in connection, transparency, and innovation with intention. If you’re looking to do meaningful work in an industry evolving quickly, you’ll feel right at home here.

Our typical process includes a phone screen, video interview, and case study presentation. While we use AI tools within our ATS and transcription to assist our workflow, AI does not make hiring decisions here. Every single application is personally reviewed by our human People & Culture team.

Due to high application volume, we cannot reply to everyone, but we commit to updating all interviewed candidates within 45 days. Voices is a proud equal-opportunity employer; please let us know if you require accommodations during the process.