Sales Development Representative

Digitail; Canada; Remote; CAD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to transforming the pet care industry through innovative technology solutions. As a Sales Development Representative, you'll play a vital role in driving business growth by generating qualified leads and engaging prospects. This position offers significant opportunities for personal and professional growth within a supportive sales organization. If you're results-driven and eager to make an impact while working in a remote-first global team, this is the perfect opportunity for you to thrive and develop your skills in a dynamic environment where your contributions truly matter.

Qualifications

• 1+ years of experience in an SDR, BDR, or sales role, preferably in SaaS.
• Excellent verbal and written communication skills to engage clients.

Responsibilities

• Research and identify potential customers to build relationships.
• Execute outbound calls and emails to engage future customers.

Skills

Sales Development Representative (SDR)

Lead Generation

Communication Skills

CRM Tools (HubSpot)

Data Analysis

Education

Experience in sales role

Tools

HubSpot

Job description

Digitail is dedicated to transforming the pet care industry through innovative, customer-driven technology solutions. We are building a leading all-in-one operating system for animal hospitals that helps veterinarians efficiently manage client communication, patient data, medical records, schedules, and billing daily.

At the heart of everything we do is a love for pets and a profound respect for the veterinary professionals who care for them. Our mission is to support these professionals with the best technology solutions, enabling them to provide the highest level of care.

We seek a motivated and results-oriented Sales Development Representative (SDR) to join our North American sales team.

As an SDR, you’ll be critical in driving our business forward by generating qualified leads, engaging prospects, and booking meetings for the sales team.

This position offers room for growth and a chance to develop within our sales organization.

Key Responsibilities:

1. Research and identify potential customers within our target companies with whom to approach and build relationships.
2. Execute outbound calls and emails and find new ways to engage with future customers.
3. Shadow and learn from inbound leads, building product knowledge to understand clinic challenges, needs, and buying signals.
4. Use HubSpot to manage and maintain a healthy pipeline, accurately log all interactions, and use automation to manage customer touch points.
5. Track outreach performance metrics with the team and report on key insights, making data-driven recommendations for improved efficiency.
6. Book qualified meetings and demos for our Workflow Practice Consultants and hand over relevant information to ensure a smooth transition for their implementation process.
7. Contribute to team training and coaching sessions to continuously learn new tactics and sharpen your skills.

What We’re Looking For:

1. 1+ years of experience in an SDR, BDR, or sales role in a start-up/scale-up. SaaS experience is an enormous advantage!
2. Unafraid to take risks and think outside the box to engage with a client or make a sale.
3. Excellent verbal and written communication skills to engage potential clients and spark product interest.
4. Confident in using CRM tools (HubSpot experience is preferred) and adapting to new technology quickly.
5. Results-driven attitude, focusing on meeting or exceeding targets with a commitment to achieving the best possible outcome for the customer.
6. Ability to thrive in building impact and managing time efficiently, seeking technology to support prioritizing tasks and maintaining a healthy pipeline.

About us!

We are a remote-first global team with many cultures with the customer at the heart of everything we do.

You don't need a pet, but full disclaimer - we talk about animals A LOT!