Sales Development Representative

Gateway-Mechanical-Services; Calgary; On-site; CAD 50,000 - 70,000; Full time

Job summary

Gateway Mechanical Services in Calgary is seeking an energetic Sales Development Representative to be the first point of contact for prospective clients and to help fuel business growth. You'll collaborate with the Business Development team to identify opportunities, build relationships, and open doors to new projects across HVAC, mechanical services, and refrigeration sectors.

This role blends sales, customer engagement, market research, and strategic support.

Qualifications

• Excellent verbal and written communication skills.
• Strong relationship-building and customer engagement abilities.
• Experience with CRM systems (e.g., Salesforce) and MS Office suite.

Responsibilities

• Be the first point of contact for prospective customers and generate interest in Gateway's services.
• Schedule and coordinate meetings between qualified prospects and the Business Development team.
• Use a consultative approach to understand customer needs and identify opportunities.

Skills

Verbal communication

Written communication

Relationship-building

CRM experience

MS Excel/PowerPoint

Organizational skills

Self-motivated

Tools

Salesforce

MS Office

Job description

Launch Your Sales Career with Gateway Mechanical Services

Are you energized by connecting with people, uncovering opportunities, and helping drive business growth? Do you thrive in a fast-paced environment where your contributions directly impact success? If so, Gateway Mechanical Services is looking for a motivated and ambitious Sales Development Representative (SDR) to join our team.

As an SDR, you'll be the first point of contact for prospective customers and play a crucial role in our business development strategy. You'll work closely with our Business Development team to identify new opportunities, build strong customer relationships, and open doors to exciting projects across multiple industries. This is an excellent opportunity for someone who enjoys a blend of sales, customer engagement, market research, and strategic support.

What You'll Do

Drive New Business Opportunities

• Connect with prospective customers and generate interest in Gateway's services.
• Schedule and coordinate meetings between qualified prospects and our Business Development Representatives.
• Use a consultative approach to understand customer needs and identify opportunities.
• Research, develop, and expand targeted prospect lists to support growth initiatives.
• Conduct outreach campaigns across multiple market segments and territories.
• Pre-qualify potential customers to ensure a strong fit with our services.
• Support customer validation, onboarding, and account setup processes.
• Prepare estimates and responses for Requests for Pricing (RFPs), Requests for Quotes (RFQs), and Time & Material Standing Offers.

Support Territory Growth

• Assist with the management and renewal of Time & Material Standing Offers.
• Provide sales activity reporting and pipeline support.
• Help identify new business opportunities within existing and emerging markets.

Maintain Data and Sales Intelligence

• Keep customer records accurate and up to date within Salesforce CRM.
• Track interactions, opportunities, and key customer information to support effective sales strategies.
• Contribute valuable market intelligence and customer insights to the sales team.

What You Bring

Required Skills & Experience

• Exceptional verbal and written communication skills.
• Strong relationship-building and customer engagement abilities.
• Intermediate to advanced computer proficiency.
• Solid working knowledge of Microsoft Excel, Word, and PowerPoint.
• Strong organizational skills with the ability to manage multiple priorities.
• Self-motivated, goal-oriented, and driven to achieve results.

Assets

• Previous experience within the HVAC, mechanical services, or refrigeration industry.
• Experience using Salesforce or other CRM platforms.

Why Join Gateway?

At Gateway Mechanical Services, our people are the foundation of our success. We foster a collaborative, supportive, and growth-oriented culture where ambitious professionals can develop their careers while making a meaningful impact.

We are committed to:

• Professional growth and career development opportunities.
• A collaborative and team-focused culture.
• Industry-leading safety standards.
• Innovative solutions and exceptional customer service.
• Recognizing and rewarding employee contributions.

Our Commitment to Safety and Culture

At Gateway, safety is more than a priority, it's a core value. Every team member plays a role in maintaining a safe, healthy, and environmentally responsible workplace.

As part of our team, you will:

• Champion Gateway's safety-first culture.
• Promote safe work practices and environmental responsibility.
• Act as a positive ambassador for the company.
• Support a collaborative workplace built on respect, teamwork, and shared success.