Sales Data & Ops Enablement Specialist

ZEISS Group; Toronto; On-site; CAD 54,000 - 67,000; Full time

Benefits offered by this job

Medical plans

Retirement savings plan

Paid time off

Employee Assistance Program

Job summary

ZEISS Group in Toronto is seeking a Sales Enablement Specialist to serve as the central operational support between sales and internal functions. You will create and maintain customer accounts across Salesforce, SAP, and DVI, and coordinate with Sales, Finance, Customer Service and Shipping to ensure proper setup and enablement.

Responsibilities include data governance, pricing administration, reporting with Power BI, and cross-functional coordination to improve process efficiency.

Qualifications

• 1–3 years of experience in sales operations, customer service, account administration, or related business functions.
• Experience with CRM, ERP, reporting, or customer management systems; Excel and Power BI experience preferred.
• Basic understanding of SQL and data analysis.
• Experience with Salesforce and SAP strongly preferred.

Responsibilities

• Create, maintain, and update customer accounts across Salesforce, SAP, and DVI; coordinate readiness with Sales, Finance, Customer Service and Shipping.
• Support sales-related operational activities including account setup, order coordination and onboarding processes.
• Create and maintain Power BI dashboards and assist in sales reporting and analytics.
• Coordinate activities across Sales, Finance, Customer Service, Shipping, Marketing and other teams; document handoffs and resolve issues.
• Develop and maintain SOPs, process documents, and training materials to improve efficiency.

Skills

Analytical thinking

Problem solving

Attention to detail

Communication skills

Education

Associate’s or Bachelor’s degree in Business Administration / related field

Tools

Salesforce

SAP

Power BI

Excel

SQL

Job description

ZEISS Group in Toronto is seeking a Sales Enablement Specialist to serve as the central operational support between sales and internal functions. You will create and maintain customer accounts across Salesforce, SAP, and DVI, and coordinate with Sales, Finance, Customer Service and Shipping to ensure proper setup and enablement.

Responsibilities include data governance, pricing administration, reporting with Power BI, and cross-functional coordination to improve process efficiency.