Field Applications Engineer - 3D Optics & Demos

ZEISS Group; Toronto; On-site; CAD 75,000 - 93,000; Full time

Benefits offered by this job

Medical

Vision

Dental

RPP

Employee Assistance Program

Paid time off

Job summary

ZEISS Group in Toronto is seeking a Field Application Engineer to assist customers and our Sales team with pre- and post-sales application engineering, including product demonstrations, POCs, and on-site support for 3D Optical products. You will also train customers and support IT-related issues on Windows, networks, and databases, in a consultative role.

The role requires a four-year degree in Engineering/CS/Physics and 1–3 years of experience, with strong communication and problem-solving

Qualifications

• Four-year degree in Engineering, Computer Science or Physics required; equivalent work experience may be considered.
• 1–3 years of professional experience.
• Ability to read and understand engineering drawings.
• Understanding of 3D mathematics and programming in modern scientific languages.
• Excellent verbal communication and ability to present to audiences.
• Ability to write clear technical reports.
• Ability to teach/train during demonstrations or on-site support.
• Strong problem-solving skills and ability to work independently.
• Willingness to learn to solve measurement problems.

Responsibilities

• Plan, prepare and perform high-quality customer demonstrations in-house and in the field.
• Provide technical consultation to Field Sales and customers, focusing on advanced applications.
• Maintain focus on Zeiss 3D optical technology and new products in NA market.
• Support introduction of new products into North American Market.
• Provide post-sales technical support to ensure successful system use.
• Provide field support for IQS 3D Optical systems: respond to software/applications questions and assist with testing.

Skills

Verbal communication

Engineering drawings

3D mathematics

Programming basics

Independent problem solving

Customer facing

Education

Bachelor's degree in Engineering/CS/Physics

Tools

Windows OS

Networking

Database management

Job description

ZEISS Group in Toronto is seeking a Field Application Engineer to assist customers and our Sales team with pre- and post-sales application engineering, including product demonstrations, POCs, and on-site support for 3D Optical products. You will also train customers and support IT-related issues on Windows, networks, and databases, in a consultative role.

The role requires a four-year degree in Engineering/CS/Physics and 1–3 years of experience, with strong communication and problem-solving