Sales & Costumer Service Assistant

BRIGHTER STAFFING AGENCY; Vancouver; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunities for career development

Supportive work environment

Job summary

A trusted staffing agency in Metro Vancouver is seeking a dynamic Sales & Customer Service Assistant to provide essential support to sales and customer teams. The role entails lead generation, client outreach, and ensuring exceptional service to clients and candidates. Ideal candidates have a high school diploma, 1-2 years of experience in sales or customer service, and possess strong communication and organizational skills. Join this thriving team and enjoy competitive salary and benefits while contributing to meaningful staffing solutions.

Qualifications

• 1-2 years of experience in sales or customer service.
• Ability to work independently and as part of a team.
• Strong time-management skills and ability to multitask.

Responsibilities

• Support the sales team with lead generation and client outreach.
• Assist customer service team by addressing client inquiries.
• Maintain accurate records of client interactions.

Skills

Strong communication skills

Excellent organizational abilities

Customer-oriented approach

Proficiency in Microsoft Office

Interpersonal skills

Education

High school diploma or equivalent

Post-secondary education in business or related field

Tools

CRM software

Job description

About the job Sales & Costumer Service Assistant

Company Overview:
BRIGHTER STAFFING AGENCY is a trusted staffing agency that connects businesses with top talent across various industries. We specialize in providing tailored staffing solutions to help our clients reach their goals. Our team is committed to delivering exceptional customer service and fostering long-term relationships with both clients and candidates.

Job Overview:
We are seeking a dynamic and customer-focused Sales & Customer Service Assistant to join our team on a full-time, permanent basis. In this role, you will provide critical support to both the sales and customer service teams, ensuring our clients and candidates receive outstanding service.

Key Responsibilities:

• Support the sales team with lead generation, client outreach, and prospecting activities
• Conduct research to identify potential clients and gather industry insights
• Meet and exceed sales goals.
• Assist the customer service team by addressing client inquiries and resolving issues professionally and efficiently
• Maintain accurate records of client and candidate interactions in our database
• Schedule interviews, meetings, and appointments for the sales and customer service teams
• Collaborate with the marketing team to develop and execute sales and customer service strategies
• Prepare and share reports on sales and customer service performance with management
• Perform administrative tasks such as data entry, document filing, and organization
• Deliver exceptional service to clients and candidates, ensuring their needs are met promptly and thoroughly
• Build and nurture strong relationships with clients and candidates to encourage repeat business and referrals

Qualifications:

• High school diploma or equivalent (Post-secondary education in business or a related field is an asset)
• 1-2 years of experience in sales or customer service
• Strong communication and interpersonal skills
• Excellent organizational and time-management abilities
• Proficiency in Microsoft Office; experience with CRM software is a plus
• Ability to work independently and within a team environment
• Proactive, motivated, and customer-oriented approach
• Ability to multitask and prioritize in a fast-paced environment
• Eagerness to learn and adapt to new tools and processes

What We Offer:

• Competitive salary and benefits package
• Opportunities for career development and growth
• A supportive and collaborative work environment
• Ongoing training and learning opportunities
• The chance to make a meaningful impact by connecting businesses with top talent

If you are a driven individual with a passion for sales and customer service, wed love to hear from you! Join our dedicated team at BRIGHTER STAFFING AGENCY and contribute to our mission of delivering outstanding staffing solutions. Apply today to be part of this exciting opportunity.