Sales Coordinator, Sales Support (15 - month contract)

Stryker; Hamilton; On-site; CAD 60,000 - 79,000; Full time

Job summary

Stryker in Hamilton, Canada, is seeking a Sales Coordinator for a 15-month contract. You will manage short-term inventory and equipment requests for surgeries, evaluations, and demonstrations, covering coordination, ERP data entry, and logistics to ensure field teams have timely access to products.

The role involves coordinating shipments, tracking assets, and supporting sales with inventory insights and pricing requests. Strong Excel and ERP experience are valued.

Qualifications

• Bachelor's degree (or 6+ years of equivalent experience) in a related field.
• Experience supporting a commercial sales organization is preferred.
• Experience with ERP systems (Oracle or similar) is preferred.
• Knowledge of supply chain, logistics, inventory management, or operations.
• Excel experience for data tracking and reporting.

Responsibilities

• Coordinate requests for implants, instruments, disposables, and demonstration equipment for surgeries and trials.
• Enter and maintain accurate equipment and inventory records in ERP to support on-time delivery.
• Manage scheduling for short-term consignment and trial equipment with distribution teams.
• Research availability and determine solutions to fulfill equipment requests and resolve issues.
• Coordinate shipment, return, invoicing, and movement of inventory and assets in the field.
• Maintain records of inventory, loaner equipment, and field assets; follow up on overdue returns.
• Respond to urgent equipment/shipment needs for time-sensitive surgery support.
• Educate sales teams on inventory processes and equipment availability, logistics, and pricing requests.

Skills

Inventory coordination

Customer service

Data entry

Education

Bachelor's degree in Supply Chain, Logistics, Life Sciences, Business, or related field

Tools

Oracle ERP

Microsoft Excel

Job description

This is an 15- month contract position.

As a Sales Coordinator, you will manage short-term inventory and equipment requests that support surgical procedures, product evaluations, and customer demonstrations. This role combines inventory coordination, logistics, order management, and customer support to ensure field teams have timely access to the products and equipment they need.

What You Will Do

• Coordinate requests for implants, instruments, disposable products, and demonstration equipment from sales representatives for surgeries, evaluations, and trials.
• Enter and maintain accurate equipment and inventory records in the enterprise resource planning (ERP) system to support on-time delivery and asset tracking.
• Manage scheduling for short-term consignment and trial equipment, communicating shipment details to distribution and fulfillment teams.
• Research inventory availability and determine appropriate solutions to fulfill equipment requests and resolve order issues.
• Coordinate the shipment, return, retrieval, invoicing, and movement of inventory and demonstration assets in the field.
• Monitor and maintain accurate records of inventory, loaner equipment, and field assets, including follow-up on overdue returns.
• Respond to urgent equipment and shipment needs, including time-sensitive surgery support requests.
• Educate sales teams on trial and short-term inventory processes and provide guidance on equipment availability, logistics, and pricing requests.

Required Qualifications

What You Will Need

• Bachelor's degree in Supply Chain, Logistics, Life Sciences, Business, or a related field; OR minimum 6 years of equivalent work experience will be considered in lieu of degree.

Preferred Qualifications

• Experience supporting a commercial sales organization.
• Experience supporting the medical device, healthcare, or hospital industry.
• Experience working with Oracle or similar ERP systems.
• Knowledge of supply chain, logistics, inventory management, or operations processes.
• Experience using Microsoft Excel for data tracking and reporting.

Canada Pay Ranges:

• Canada: $59,600 - $79,450 CAD Annual

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.