Sales Coordinator (Contract, Maternity Leave)

505 Ventures Ltd; Richmond; On-site; CAD 52,000 - 55,000; Full time

Benefits offered by this job

Dental care

Disability insurance

Extended health care

Life insurance

On-site parking

Job summary

505 Ventures Ltd in Richmond, BC is seeking an Inside Sales Coordinator to cover a maternity leave. You’ll be the first contact for customers, answer calls and leads, book jobs, coordinate accounts, and ensure every work order is correct before trucks roll.

You’ll own a pipeline, work toward monthly targets, and earn commission on top of base pay. The role is daytime, in-person with benefits including dental, vision, extended health, and on-site parking.

Qualifications

• Experience in sales support, customer service, or an admin role.
• Quick and clear on the phone and in writing.
• Detail-oriented; you’d rather double-check a work order than fix it later.
• Comfortable with technology and quick to learn new systems.
• Calm when a customer is frustrated, and good at finding a fix.
• Goal-oriented and motivated by hitting numbers.
• Familiar with CRM software and Google Workspace (a plus).

Responsibilities

• Talk to Customers: Answer inbound calls and online leads within 15 minutes; Build relationships with residential and commercial clients; Resolve customer concerns quickly and professionally.
• Book Jobs and Manage Work Orders: Book residential and commercial jobs following our processes; Ensure every work order has accurate fees, surcharges, and details; Audit orders daily for accuracy.
• Coordinate Accounts: Manage customer accounts with detailed notes; Spot opportunities to upsell; Work with operations to ensure jobs go as promised.
• Hit Your Targets: Work toward monthly goals for conversion, bookings, and revenue; Participate in weekly team huddles and planning meetings.

Skills

Sales support

Customer service

Communication

Tools

CRM software

Google Workspace

Job description

Sales Coordinator (Contract, Maternity Leave)

HR Full Time Richmond, Richmond, BC, CA

Salary Range: $52,000.00 To $55,000.00 Annually

The position: We’re looking for an Inside Sales Coordinator to cover a maternity leave. You’ll be the first person our customers talk to. You’ll answer calls and leads, book jobs, coordinate accounts, and make sure every work order is right before our trucks roll out. You’re the link between the customer and our operations team and a vital part of what makes our company great.

This is your opportunity to grow your skills. You’ll own a pipeline, work toward clear monthly targets, and learn how a fast-growing service business runs from the inside.

How we’re different:

Transparent pricing: Every truck has an onboard weighing system certified by Measurement Canada, so customers pay by the weight of what we take.

Recycling and donating: We're disrupting the status quo in our industry with scalable waste and recycling diversion tracking. Our mandate is to recycle and donate as much material as possible.

Best in the Industry: You’re selling honest pricing with a company of unmatched reputation. We’ve been named one of the fastest-growing companies in Canada by the Globe & Mail, and we've won the Richmond Chamber of Commerce “Outstanding Service” 2025 award and the Delta Chamber of Commerce “Business Impact of the Year” 2026 award, to name a few.

Our Sales Coordinators love that:

• They see the results of their work every day, in booked jobs and happy customers
• They have clear targets and know exactly where they stand
• They earn commission on top of their base salary
• They work regular daytime hours
• They receive dental, vision, and medical benefits, plus on-site parking

If this is you...

• Experience in sales support, customer service, or an admin role
• Quick and clear on the phone and in writing
• Detail-oriented. You’d rather double-check a work order than fix it later
• Comfortable with technology and quick to learn new systems
• Calm when a customer is frustrated, and good at finding a fix
• Goal-oriented and motivated by hitting numbers
• Familiar with CRM software and Google Workspace (a plus)

Then we want to meet you. Here’s what you can expect:

Talk to Customers

• Answer inbound calls and online leads within 15 minutes
• Build relationships with residential and commercial clients
• Resolve customer concerns quickly and professionally

Book Jobs and Manage Work Orders

• Book residential and commercial jobs following our processes
• Make sure every work order has the right fees, surcharges, and details
• Audit work orders daily for accuracy and completeness
• Use RingCentral, Vonigo, Slack, HubSpot, and Asana to manage calls, records, and accounts

Coordinate Accounts

• Manage customer accounts and keep detailed, accurate notes
• Spot opportunities to offer more services to existing customers
• Work with operations to make sure jobs go as promised
• Report on your sales activity to management

Hit Your Targets

• Work toward monthly goals for conversion, bookings, and revenue
• Take part in weekly team huddles and regular planning meetings

Job Type: Full-time, Contract (Maternity Leave, 12-18 months) Pay: $52,000 to $55,000 per year Supplemental Pay: Commission Benefits: Dental care, Disability insurance, Extended health care, Life insurance, On-site parking, Vision care Schedule: 8 hour shift, Day shift Work Location: In person, Richmond, BC