Sales Coordinator

Alta Equipment Group; Vaughan; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a leading equipment dealer in North America as a Sales Coordinator. This role offers the chance to work in a dynamic environment, managing customer orders and ensuring satisfaction. You'll interact with various departments, prioritize tasks, and utilize tools like the SILK operating system and Microsoft Office. The company values its employees, providing a supportive culture focused on mutual respect and excellence. If you're ready to make an impact and grow your career, this opportunity is perfect for you.

Benefits

Long term Disability insurance

Employee assistance program

Extended health care

Life insurance

Paid time off

Company Pension Plan

Dental and Vision care

Employee Stock Purchase Plan

Qualifications

• Experience in material handling is an asset.
• Proficient in Microsoft Office applications and SILK OS.

Responsibilities

• Manage customer orders and ensure maximum satisfaction.
• Communicate effectively with sales reps and vendors.

Skills

Communication Skills

Problem-Solving Skills

Organizational Skills

Customer Interaction

Multitasking

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

SILK Operating System

Job description

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award-winning team! We provide our employees with the following tools and resources to be successful:

• Long term Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Company Pension Plan
• Dental and Vision care
• Employee Stock Purchase Plan

Alta Material Handling is seeking a full-time Sales Coordinator for our Woodbridge, ON location. Reporting to the Sales Operations Manager, the successful candidate would be responsible for managing customer orders throughout the entire order process while working with all departments to ensure maximum customer satisfaction.

Responsibilities:

• Order equipment from the OEM as required to complete customer order
• Communication between Sales Representatives and Vendors as to order placement, specifications, scheduled delivery, etc.
• Entering equipment (new or used) received in SILK operating system, and maintain inventory
• Receiving all purchase orders issued for equipment ordered through our SILK operating system and processing all supplier invoices and pass to the AP department to process
• Enter Data in our Operating System relevant information as required i.e., equipment description, model type and year, equipment options, warranty type, etc.
• Continually communicate with Sales reps and customers either verbally or through emails in regard to their order status
• Create work orders for PDI/modifications.
• Prioritize work orders to the service department for preparation of equipment, as well as follow ups with Service Department to ensure we maintain delivery schedule
• Review work orders to ensure billed hours are within agreed upon cost per sales worksheet
• Arrange delivery by coordinating the equipment delivery dates with shipping, the customer and Sales reps
• Create shipping document and ensuring it contains all relevant information to instruct Shipping department
• Process customer sales invoice according to signed customer sales agreement
• Once equipment is shipped, ensuring that we keep our filing system updated and maintained at all times
• Self-motivated to complete all tasks with accuracy and accountability

Qualifications:

• Experience in material handling environment would be an asset
• Must be capable of interacting with customers effectively while working through inquiries and issues.
• Must be proficient in use of Microsoft Outlook, Word, Excel and Teams
• Must have excellent communication skills (oral and written) and above average problem-solving skills
• Demonstrated organizational skills and be able to work independently with the ability to prioritize and multitask in a fast-paced environment

Culture is Job #1. Alta Equipment Group prides itself in the 3 P’s of business: People, Process and Product. By investing in the best people and creating a “one team” approach, Alta Equipment Group earns customers for life.

If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way.

So, let’s start the conversation. Click the link to apply and begin the journey of a lifetime.

What we look for: At Alta Equipment Company, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning.