Inside Sales Coordinator

Goldenbridge Talent Solutions; Toronto; Hybrid; CAD 60,000 - 70,000; Full time

Job summary

An established industry player is seeking a highly motivated Client Support Coordinator to join its dynamic team. This full-time role involves analyzing client performance, identifying growth opportunities, and creating insightful reports. The ideal candidate will possess advanced Excel skills and a keen analytical mindset, ensuring client goals are met while maintaining exceptional attention to detail. You'll be part of a collaborative environment where your contributions directly impact the company's success in the fintech sector. If you're proactive and thrive in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• Bachelor's degree or secondary education from an accredited institution.
• Advanced Excel skills including macros and formulas.

Responsibilities

• Analyze client performance and identify growth opportunities.
• Create reports outlining campaign stats and recommend optimizations.
• Monitor client communication and proactively address requests.

Skills

Advanced Excel skills

Problem-solving skills

Analytical skills

Attention to detail

Organizational skills

Communication skills

Education

Bachelor's degree

Secondary education

Tools

Excel

Job description

Goldenbridge Talent Solutions provided pay range

This range is provided by Goldenbridge Talent Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$60.00/yr - CA$70.00/yr

Direct message the job poster from Goldenbridge Talent Solutions

Recruiting the very best talent for growing companies

This is a full-time Client Support Coordinator position for a small fin-tech company located in Etobicoke. 2 or 3 days per week onsite.

Must be experienced in using Excel (PivotTable and formulas, etc.)

We are a fintech lead generation company looking for a highly motivated, responsible, and dependable Client Support Coordinator to add to its growing team. This is a full-time position that currently requires the candidate to be onsite 3 days per week.

Reporting to the Vice President of Client Partnerships, the Client Support Coordinator will assist in analyzing client performance and identifying growth opportunities. This role includes utilizing reporting tools to identify and react to performance indicators, performing daily analysis on and overseeing account performance, and ensuring client goals are met. Responsibilities also include creating reports outlining campaign stats and recommending areas for optimization and growth. The role requires responding to client emails, maintaining a solid understanding of the company’s products, their value proposition, and key concepts.

This position requires an analytical individual with excellent attention to detail, organizational, and problem-solving skills. The candidate should have advanced Excel experience and be proficient in communicating actionable findings clearly and efficiently via email. The candidate must be responsible, self-motivated, proactive, and capable of managing multiple projects simultaneously in a timely manner.

Responsibilities:

• Provide effective solutions through timely analysis, problem-solving, and proactive thinking.
• Monitor reports and analyze data to identify areas of improvement.
• Work on multiple projects simultaneously.
• Be accurate and have high attention to detail.
• Effectively communicate findings in a clear and easy-to-read way.
• Have in-depth knowledge of the company’s products and services.
• Analyze performance and identify growth opportunities to increase revenue.
• Maintain a strong understanding of client goals.
• Monitor client communication and proactively address client requests in a timely manner.
• Participate in improving internal processes.
• Work closely with the Vice President of Client Partnerships to monitor and analyze account performance to ensure goals are met.

Qualifications:

• Bachelor's degree or secondary education from an accredited university or college.
• Advanced Excel skills, including macros and formulas.
• Problem-solving skills and a strategy-oriented mindset.
• Proactive, self-starter who is driven by performance, revenue, and metrics.
• Ability to display information efficiently and draw conclusions by providing solutions.
• Exceptional attention to detail, analytical, organizational, and time management skills.
• Excellent oral and written communication skills.
• Ability to prioritize and manage multiple tasks concurrently in a demanding and constantly changing environment.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Analyst, Administrative, and Finance

Industries

• IT Services and IT Consulting
• Technology
• Information and Media
• Banking

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