Sales Coordinator

The Hazelton Hotel; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading hotel in Toronto seeks a People & Culture Generalist to play a vital role in the Sales Department. The position involves coordinating sales efforts, managing inquiries, and providing administrative support. Candidates should possess strong organizational skills and experience in a hotel environment, ensuring excellent service to both internal and external customers.

Qualifications

• Proven experience as a Sales Coordinator or in hotel operations.
• Must be eligible to work in Canada.
• Ability to work well in a fast-paced environment.

Responsibilities

• Assist Sales Team in Group Proposals and Contracts.
• Process month-end commissions and manage inquiries.
• Provide secretarial support to the General Manager.

Skills

Organizational skills

Communication skills

Interpersonal skills

Multitasking

Tools

Word

Excel

Opera

Sales and Catering Software

Job description

Direct message the job poster from The Hazelton Hotel

People & Culture Generalist @ The Hazelton Hotel

This position plays a key role in the functionality of the Sales Department and will be responsible for the day-to-day administration of the department. The Sales Coordinator will coordinate with other departments within the hotel to ensure the distribution of pertinent information and ensure an orderly working environment. Maintain current sales and promotional literature and have a complete knowledge of the hotel's services and facilities.

Duties and Responsibilities :

• Assists Sales Team in Group Proposals, Contracts and blocks in Opera as required.
• Support In house Events / Groups.
• Process month-end commissions and assist Sales team in reservations as needed.
• Take ownership once group Rider is received and communicate the tasks with each department.
• Qualify general inquiries, respond personally, and direct to appropriate sales person.
• Respond to inquiries from established and prospective customers in the absence of direct sales personnel.
• Guided telemarketing duties as required.
• Handle general inquiries onsite inspections when requested.
• Ensure prompt and courteous service is extended to both internal and external customers.
• Manage corporate gifting programs during site inspections and business trips.
• Prepare and disseminate month-end production reports and submit to DOS for review.
• Attend all sales meetings.
• Assist in guided special projects for the department.
• Provide secretarial duties as required (i.e. typing, filing, etc. to assigned sales personnel).
• Perform secretarial and personal assistant duties for the General Manager.
• Schedule meetings and special events for the General Manager.
• Maintain confidentiality and privacy of company and co-workers, privileged communications, and records.

Requirements :

• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Ability to work well in a fast-paced environment.
• Proven experience as a Sales Coordinator or hotel experience.
• Word and Excel, computer literacy required (Opera and Sales and Catering Software experience a strong asset).
• Must be eligible to work in Canada.

Our people are what makes us different. At The Hazelton Hotel, we are committed to workplace diversity and inclusion within our organization, therefore, we encourage all qualified persons from all backgrounds to apply. Accommodations are available, upon request, to all applicants with disabilities throughout our hiring process.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service, Administrative, and Sales
• Hospitality, Hotels and Motels, and Restaurants