Sales Coordinator

BFG Enterprise Services; Markham; On-site; CAD 50,000 - 70,000; Full time

Job summary

BFG Enterprise Services is seeking a Sales Coordinator in Markham, Ontario. This role involves managing customer tender submissions, preparing quotations, and liaising across multiple teams to ensure accurate proposals.

Ideal candidates will have a degree in a relevant field, 3+ years of experience, and skills in sales coordination and tender management. Proficiency in MS Office and CRM systems is essential. Join us to contribute significantly to our business development efforts.

Qualifications

• 3+ years of experience in sales coordination, tender management, bid preparation, or inside sales support.
• Experience responding to RFPs, RFQs, and formal tender submissions preferred.
• Strong understanding of quotation preparation and pricing coordination.

Responsibilities

• Manage customer tender submissions and prepare quotations.
• Coordinate cross-functional teams for proposal responses.
• Maintain tender calendars and submission schedules.

Skills

Sales coordination

Tender management

Project coordination

Quotation preparation

Education

College diploma or university degree in Business Administration or related field

Tools

Microsoft Office Suite

CRM systems

ERP platforms (Oracle NetSuite, SAP, Salesforce)

Job description

BFG provides end-to-end IT and electrical services across Canada, offering customized solutions that streamline operations and help organizations work more efficiently. From system design and installation to ongoing service and maintenance, we ensure organizations stay connected, efficient, and fully supported.

The Sales Coordinator is responsible for managing customer tender submissions, preparing quotations, and coordinating cross-functional teams to ensure timely and accurate proposal responses. This role serves as the central point of contact between Sales, Operations, Supply Chain, Finance, Project Management, and Field Services to support business development efforts and secure new opportunities.

Key Responsibilities

Tender & Proposal Management

• Review and analyze customer RFQs, RFPs, tenders, and bid opportunities
• Coordinate internal kickoff meetings to review customer requirements, scope, timelines, and deliverables
• Gather pricing, technical details, service capabilities, and supporting documentation from internal departments
• Prepare, compile, and submit complete and compliant tender responses within deadlines
• Maintain tender calendars, submission schedules, and bid tracking reports
• Ensure all proposal documents meet customer requirements and company standards

Quotation Preparation

• Prepare customer quotations based on pricing inputs from internal teams
• Coordinate with Procurement, Supply Chain, Operations, and Finance to validate pricing and service costs
• Ensure quotations are accurate, competitive, and aligned with margin expectations
• Track quote revisions, approvals, and final submissions
• Maintain quotation templates, pricing records, and supporting documentation

Cross-Functional Coordination

• Liaise with Sales, Project Management, Field Services, Electrical, Logistics, and Supply Chain teams for proposal development
• Follow up with internal teams to ensure deadlines are met
• Support leadership with reporting on open tenders, pipeline activity, and bid status
• Assist in customer onboarding documentation and contract administration where required

Administrative Tasks

• Maintain CRM records, customer files, and sales documentation
• Support customer communication regarding proposal clarifications and submission follow-ups
• Assist with preparing presentations, sales reports, and executive summaries
• Conduct occasional outbound calls, including cold calling, follow-ups, and customer outreach activities as required

Qualifications

• A college diploma or university degree in Business Administration, Commerce, Supply Chain Management, or a related field is required.
• 3+ years of experience in sales coordination, tender management, bid preparation, or inside sales support
• Experience responding to RFPs, RFQs, and formal tender submissions preferred
• Strong understanding of quotation preparation and pricing coordination
• Excellent organizational and project coordination skills
• Strong written communication and document preparation skills
• High attention to detail and deadline management
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Experience with CRM systems and ERP platforms preferred (Oracle NetSuite, SAP, Salesforce)
• Experience in Information technology, Field services, Electrical services and Reverse logistics services environments is considered an asset

Core Competencies

• Highly organized and detail-oriented
• Capable of managing multiple deadlines in a fast-paced environment
• Strong communication skills
• Deadline-driven execution
• Cross-functional collaboration
• Problem-solving and critical thinking
• Time management and prioritization
• Commercial awareness

Success Measures

• On-time tender submissions
• Accuracy and quality of quotations
• Win-rate improvement on submitted proposals
• Internal stakeholder satisfaction
• Reduction in quote turnaround time
• Improved bid tracking and reporting efficiency