Sales Consultant (Plumbing)

ROBINSON; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

ROBINSON in Toronto is seeking a full-time Sales Consultant for our showroom. You will assist homeowners, designers and contractors in selecting lighting and plumbing fixtures, create quotes and specification packages, and follow up with customers to ensure satisfaction.

The role emphasizes accurate records, timely order fulfillment, and post-order support. Weekend availability is required to meet busy showroom schedules, and you will collaborate with a friendly team to deliver creative design

Qualifications

• You enjoy assisting and providing creative solutions and ideas to customers.
• You are sales minded and love helping customers find and take home that perfect item.
• You are committed to learning about and growing your product knowledge in lighting and plumbing products.
• You have a good understanding or are interested in learning the industry and about design trends.
• You are an effective verbal and written communicator.
• You enjoy working as part of a team and are willing to help and support others.

Responsibilities

• Work with homeowners, designers and contractors in helping them select industry leading lighting and plumbing fixtures from around the world.
• Create quotes and specification packages for customers and follow up with customers.
• Maintain detailed and organized records of quotes, sales, and customer requests.
• Process, fulfill and triage orders, ensuring products are delivered to the customer on time.
• Provide post-order support inquiries such as status, back-order inquiries, returns and refunds.

Skills

Sales mindset

Customer service

Communication

Team player

Willing to learn

Job description

As a Sales Consultant, you will work in our beautiful showrooms, working with customers in finding that special plumbing and/or lighting item for their home project. Previous knowledge in lighting or plumbing is not required, however if you are committed to learning and growing, we will provide you the training and support you will need to be able to sell our products with enthusiasm and confidence.

Our Toronto Showroom currently has an opening for a full-time Sales Consultant. The successful candidate must be available on weekends.

What You Will Do

• Work with homeowners, designers and contractors in helping them select industry leading lighting and plumbing fixtures from around the world
• Create quotes and specification packages for customers and follow up with customers
• Maintain detailed and organized records of quotes, sales, and customer requests
• Process, fulfill and triage orders, ensuring products are delivered to the customer on time
• Provide post-order support inquiries such as status, back-order inquiries, returns and refunds

About You

• You enjoy assisting and providing creative solutions and ideas to customers
• You are sales minded and love helping customers find and take home that perfect item
• You are committed to learning about and growing your product knowledge in lighting and plumbing products
• You have a good understanding or are interested in learning the industry and about design trends
• You are an effective verbal and written communicator
• You enjoy working as part of a team and are willing to help and support others