Sales Consultant

The Miele Group; Vaughan; Hybrid; CAD 40,000 - 45,000; Full time

Job summary

The Miele Group is seeking a Sales Consultant in the Vaughan area to deliver a premium customer experience in our on-site Miele Experience Centre. You will drive store sales and demonstrate expert knowledge of Miele products while maintaining a pristine customer environment.

You will manage quotes and orders, cross-sell Cash-and-Carry items, and generate leads from customer events. Evening and weekend flexibility is required, teamwork is essential.

Qualifications

• Minimum of two years in premium retail sales and customer service experience.
• Experience with events coordination and management.
• Experience working in a team environment.
• Flexibility for evenings and weekends.
• Bilingual in English, Cantonese and Mandarin is an asset.

Responsibilities

• Provide a consistent superior premium customer experience to achieve store sales targets and demonstrate expert Miele product knowledge.
• Always embrace the Miele Experience strategy and operational guidelines and ensure customers enjoy a hassle-free, premium retail experience.
• Have the ability to wear different hats, ensuring the Miele Experience Centre is always pristine.
• Prepare customer quotes and orders.
• Sell Cash-and-Carry products, cross and up-sell products, providing owner education, assisting with events.
• Has the ability to create leads from consumer events which take place at the Miele Experience Centre.

Skills

Premium retail sales

Customer service

Events coordination

Teamwork

Evenings & weekends flexibility

Bilingual English Cantonese Mandarin

Job description

On-site

Your Responsibilities

• Provide a consistent superior premium customer experience to achieve store sales targets and demonstrate expert Miele product knowledge

• Always embrace the Miele Experience strategy and operational guidelines and ensure customers enjoy a hassle-free, premium retail experience

• Have the ability to wear different hats, ensuring the Miele Experience Centre is always pristine

• Prepare customer quotes and orders

• Sell Cash-and-Carry products, cross and up-sell products, providing owner education, assisting with events

• Has the ability to create leads from consumer events which take place at the Miele Experience Centre.

What we are looking for

• Minimum of two (2) years in premium retail sales and customer service experience

• Experience with events coordination and management

• Experience working in a team environment

• Flexibility for evenings and weekends

• Bilingual in English, Cantonese and Mandarin is an asset

The salary range for this position is $40,000 to $45,000 annually plus bonus. This range is a guideline and may not reflect your exact offer. Factors that will be considered when extending an offer include but are not limited to education, experience, relevant skills and alignment with market data.

Sales Consultant