Sales Consultant

Steve-Marshall-Ford; Campbell River; On-site; CAD 70,000 - 140,000; Full time

Job summary

Steve Marshall Ford in Campbell River, BC is seeking a motivated Sales Consultant to join our team. The role focuses on guiding customers through vehicle purchases, building trust, and delivering an exceptional experience.

Responsibilities include engaging customers, generating leads, showcasing vehicle features, and coordinating with the Finance & Insurance team on financing options. Flexible hours and a customer-first approach are valued.

Qualifications

• Minimum high school diploma; post-secondary in business/marketing is an asset.
• Experience in sales or customer service, automotive preferred.
• Strong communication, rapport-building and customer-first mindset.

Responsibilities

• Guide customers through the vehicle purchase process from greeting to delivery.
• Generate and nurture leads through networking and referrals.
• Present financing or leasing options in collaboration with the F&I team.
• Maintain product knowledge on features, pricing, incentives and promotions.
• Collaborate with sales, service and finance for a seamless experience.
• Meet or exceed sales targets and customer satisfaction metrics.

Skills

Customer engagement

Communication skills

Relationship building

Lead generation

CRM experience

Negotiation

Education

High school diploma

Post-secondary education in business/marketing (asset)

Tools

CRM systems

Microsoft Office

Digital sales tools

Job description

Steve Marshall Ford, Campbell River, BC, CA

3 days ago Requisition ID: 1367

Salary Range: $70,000.00 To $140,000.00 Annually

Join Our Team at Steve Marshall Ford!

Are you passionate about people, driven by results, and excited about the automotive industry? Steve Marshall Ford, part of the Steve Marshall Group, is looking for a motivated Sales Consultant to join our team!

At Steve Marshall Ford, we believe buying a vehicle should be an exciting and memorable experience. We’re looking for someone who enjoys connecting with people, building lasting relationships, and helping customers find the right vehicle to fit their needs. Whether you’re an experienced automotive salesperson or looking to take the next step in your sales career, we’d love to hear from you!

Role Summary: The Sales Consultant is responsible for guiding customers through the vehicle purchase process, from initial greeting to final delivery. This role requires a customer-first mindset, strong communication skills, and the ability to build trust while providing expert product knowledge. The ideal candidate thrives in a fast-paced environment, enjoys working with people, and is motivated to achieve sales goals while delivering an outstanding customer experience

Key Responsibilities:

• Customer Engagement: Welcome customers to the dealership, listen attentively to their needs, and create a positive, stress-free buying experience.
• Lead Generation: Proactively generate leads through networking, referrals, and community engagement activities.
• Product Knowledge: Maintain a strong understanding of the vehicles we offer, including features, pricing, incentives, and promotions.
• Sales Process: Guide customers through the sales process, including test drives, trade-in evaluations, and presenting financing or leasing options in collaboration with the Finance & Insurance team.
• Relationship Building: Develop and maintain lasting relationships with customers to encourage repeat business and referrals.
• Goal Achievement: Consistently meet and exceed sales targets, performance metrics, and customer satisfaction expectations.
• Team Collaboration: Work closely with the sales team, service, and finance departments to ensure a seamless and professional customer experience.
• Other Duties: Perform additional responsibilities relevant to the position as assigned.

Qualifications & Requirements:

• High school diploma or equivalent; post-secondary education in business, marketing, or a related field is an asset.
• Previous experience in sales, customer service, or the automotive industry preferred (training provided for the right candidate).
• Valid driver’s license with a clean driving record.
• Strong communication and interpersonal skills with a customer-first approach.
• Proven ability to build rapport, establish trust, and deliver exceptional service.
• Results-driven with a high level of initiative and motivation.
• Ability to work flexible hours, including evenings and weekends.
• Comfortable with technology, including CRM systems, Microsoft Office, and digital sales tools.

Why Join Steve Marshall Group?

Join a growing automotive group where you’ll have the opportunity to build your career, develop your skills, and be part of a supportive and collaborative team. We value strong customer relationships, teamwork, and a commitment to delivering an exceptional experience at every step.

If you're ready to bring your energy, enthusiasm, and sales drive to Steve Marshall Ford, we want to hear from you!

Apply today and start your next career journey with Steve Marshall Group!