Service Technician

STEVE MARSHALL FORD; Campbell River; On-site; CAD 52,000 - 78,000; Full time

Job summary

Steve Marshall Ford is seeking an experienced Red Seal Automotive Service Technician to join our service team in Campbell River. You will diagnose, repair, and maintain vehicles to ensure safety and reliability, working with OEM standards.

The role requires a safety-conscious mindset and the ability to work both independently and as part of a collaborative team. The ideal candidate will have strong diagnostic skills, hands-on experience with various makes and models, and the ability to mentor

Qualifications

• Red Seal Certification in Automotive Service required.
• Experience diagnosing and repairing a variety of vehicle makes/models.
• Proficiency with diagnostic tools and repair equipment.
• Strong understanding of automotive systems and safety.
• Excellent problem-solving and communication skills.

Responsibilities

• Diagnostics and repairs: identify mechanical/electrical issues and perform repairs to OEM standards.
• Preventative maintenance: oil changes, brake work, tire rotations, inspections.
• Technical excellence: stay updated with automotive technologies and diagnostic tools.
• OEM compliance: follow manufacturer guidelines to maintain warranty integrity.
• Customer communication: explain findings and recommendations clearly.
• Documentation: maintain accurate service records.
• Shop safety: follow safety protocols and keep a clean workspace.
• Training and mentorship: guide apprentices and junior technicians.
• Team collaboration: work with service advisors and parts staff.
• Test driving: validate repairs and assess performance.

Skills

Diagnostics

Repairs

Maintenance

Customer communication

Team player

Safety adherence

Education

Red Seal Certification

Tools

Diagnostic tools

Repair equipment

Job description

Steve Marshall Ford is looking for an experienced, Red Seal Automotive Service Technician to join our service team. If you’re passionate about automotive technology, take pride in quality workmanship, and enjoy working in a collaborative environment, we’d love to hear from you!

Role Summary: The Service Technician is responsible for diagnosing, repairing, and maintaining vehicles to ensure they operate safely and efficiently. This role requires technical expertise, attention to detail, and a commitment to providing high-quality service. The ideal candidate is skilled in automotive systems, safety-conscious, and able to work effectively both independently and as part of a team.

Key Responsibilities:

• Diagnostics and Repairs: Perform detailed diagnostics to identify mechanical, electrical, and technical issues in vehicles. Execute repairs to ensure safety, performance, and compliance with OEM standards.
• Preventative Maintenance: Conduct routine maintenance services, including oil changes, brake repairs, tire rotations, and system inspections.
• Technical Expertise: Stay up-to-date with the latest automotive technologies and use specialized diagnostic tools to troubleshoot and resolve vehicle problems.
• OEM Compliance: Adhere to all manufacturer guidelines and service protocols to maintain warranty integrity and ensure repairs meet high-quality standards.
• Customer Communication: Collaborate with service advisors to explain findings and recommend necessary repairs or services to customers in an easy-to-understand manner.
• Documentation: Maintain accurate records of all work performed, including diagnostics, repairs, and parts used.
• Shop Safety: Follow all safety protocols, maintain a clean workspace, and ensure compliance with workplace safety standards.
• Training and Mentorship: Share knowledge and provide guidance to apprentices and junior technicians, fostering a culture of continuous learning.
• Team Collaboration: Work closely with service advisors, parts staff, and other technicians to ensure efficient workflow and timely completion of jobs.
• Test Driving: Test drive vehicles as necessary to confirm repairs and assess overall performance.

Qualifications & Requirements:

• Red Seal Certification in Automotive Service.
• Extensive experience diagnosing and repairing a variety of vehicle makes and models.
• Proficiency with diagnostic tools and repair equipment.
• Strong understanding of automotive systems, including electrical, mechanical, and hydraulic systems.
• Commitment to safety, quality, and customer satisfaction.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong communication skills to explain technical issues to customers and team members.
• Valid driver’s license with a clean driving record.

Why Join Us?

At Steve Marshall Ford, you’ll have the opportunity to put your technical expertise to work in a supportive team environment where quality, safety, and customer satisfaction are priorities. We’re looking for someone who takes pride in their work and is committed to delivering exceptional service.