Sales - Business Development Manager

The Erb Group; Mississauga; On-site; CAD 90,000 - 130,000; Full time

Job summary

The Erb Group is seeking a Business Development Manager to identify new freight opportunities, build strategic relationships, and drive growth in customer accounts. You will lead the Inside Sales team and work with the Director of Sales to implement effective strategies and profitability targets.

This full-time role requires six years in transportation, strong communication and organizational skills, and the ability to manage rate negotiations, service issues, and cross-functional programs.

Qualifications

• Six years of experience in the transportation industry.
• Excellent organizational and communication skills.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Ability to build and maintain professional relationships.
• Understanding of marketing and advertising principles.
• Knowledge of accounting and financial practices.
• Strong problem-solving skills and attention to detail.
• Professional, responsive work attitude.

Responsibilities

• Build and maintain strong relationships with existing customers while identifying new sales leads and business opportunities.
• Drive new business growth by developing strategic customer relationships, identifying market opportunities, and monitoring competitor activity.
• Assist customers in resolving service-related concerns, including credit, documentation, and operational issues.
• Collaborate with the Director of Sales to implement sales policies, strategies, and programs that support organizational objectives.
• Oversee the activities and performance of Inside Sales Representatives, including recruitment, training, performance management, and recommendations regarding promotions or terminations.
• Work closely with the Pricing Department to secure new rate agreements and negotiate regular rate increases.
• Collaborate with sales channels to promote company services, identify new business opportunities, increase market share, and achieve financial targets.
• Analyze sales performance, market trends, and business results to measure progress against corporate objectives.
• Develop, manage, and grow customer accounts and strategic partnerships to achieve established profit and volume goals.
• Build and strengthen relationships with key retail, wholesale, grocery, and foodservice partners.
• Support the Director of Sales with special projects and business initiatives.
• Perform other duties as assigned.

Skills

Relationship building

Communication

Leadership

Problem solving

Attention to detail

Professional attitude

Marketing knowledge

Accounting knowledge

Education

Postsecondary education

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

SUMMARY

The Business Development Manager is responsible for identifying new freight opportunities, developing strategic business relationships, and supporting the growth and retention of existing customer accounts.

In addition to driving business development initiatives, this position oversees the Inside Sales team, providing leadership, guidance, and support to achieve quarterly and annual sales targets. The Business Development Manager works closely with the Director of Sales to develop and execute effective sales strategies, manage selling costs, and achieve established profitability objectives.

PRIMARY RESPONSIBILITIES

• Build and maintain strong relationships with existing customers while identifying new sales leads and business opportunities.
• Drive new business growth by developing strategic customer relationships, identifying market opportunities, and monitoring competitor activity.
• Assist customers in resolving service-related concerns, including credit, documentation, and operational issues.
• Collaborate with the Director of Sales to implement sales policies, strategies, and programs that support organizational objectives.
• Oversee the activities and performance of Inside Sales Representatives, including recruitment, training, performance management, and recommendations regarding promotions or terminations.
• Work closely with the Pricing Department to secure new rate agreements and negotiate regular rate increases.
• Collaborate with sales channels to promote company services, identify new business opportunities, increase market share, and achieve financial targets.
• Analyze sales performance, market trends, and business results to measure progress against corporate objectives.
• Develop, manage, and grow customer accounts and strategic partnerships to achieve established profit and volume goals.
• Build and strengthen relationships with key retail, wholesale, grocery, and foodservice partners.
• Support the Director of Sales with special projects and business initiatives.
• Perform other duties as assigned.

REQUIREMENTS/QUALIFICATIONS

• Relevant postsecondary education is required.
• Six years of experience in the transportation industry, preferably in a management capacity.
• Excellent organizational, communication, and computer skills, including proficiency in Microsoft Word, Excel, PowerPoint, and web-based applications.
• Proven ability to develop and maintain strong professional relationships with internal departments, business partners, and customers.
• Demonstrated knowledge of marketing and advertising principles and practices.
• Working knowledge of accounting and financial practices.
• Strong problem-solving skills, with the ability to identify issues and implement effective solutions.
• Strong attention to detail.
• A professional, responsive, and positive work attitude is essential.

WORKING CONDITIONS

• Full-time, salaried position based on a 45-hour workweek.
• Regular schedule is Monday to Friday, 8:00 AM to 5:00 PM.
• Some travel may be required.
• Manual dexterity required to operate a desktop computer and related equipment.
• Overtime may be required based on business needs.