Sales Associate - Yorkville

Brobston Group LLC; Toronto; On-site; CAD 32,000 - 52,000; Full time

Job summary

Brobston Group LLC in Toronto seeks a brand ambassador to deliver personalized client service and styling advice on the boutique floor, building long-term relationships and maximizing sales while upholding high presentation standards.

Responsibilities include bespoke client service, achieving personal and boutique sales targets, assisting with alterations, and maintaining visual merchandising with accurate client follow-up. Impeccable grooming and a polished professional image are essential.

Qualifications

• Proven luxury retail or high-end customer service experience with a track record of driving sales.
• Strong client relationship skills and a personalized approach to clienteling.
• Excellent communication, organizational skills, and the ability to manage multiple tasks in a fast-paced environment.
• Impeccable grooming and a polished, professional image aligned with luxury brand expectations.

Responsibilities

• Deliver bespoke client service and tailored styling advice to exceed client expectations.
• Demonstrate product expertise and proactively pursue personal and boutique sales targets.
• Support daily boutique operations, including back-of-house tasks and assisting with alterations.
• Maintain visual merchandising standards and accurate client data follow-up.
• Uphold impeccable personal presentation and professional conduct as a retail representative.

Skills

Luxury retail

Sales targets

Clienteling

Communication

Organizational skills

Multitasking

Grooming

Job description

Summary

Act as a brand ambassador on the boutique floor, delivering exceptional, personalized client service and building long-term relationships. Provide expert product knowledge and styling advice to maximize sales opportunities while maintaining high presentation standards. Support boutique operations and after-sales service to ensure a seamless client experience.

Responsibilities

• Deliver bespoke client service and tailored styling advice to exceed client expectations.
• Demonstrate product expertise and proactively pursue personal and boutique sales targets.
• Support daily boutique operations, including back-of-house tasks and assisting with alterations.
• Maintain visual merchandising standards and accurate client data follow-up.
• Uphold impeccable personal presentation and professional conduct as a retail representative.

Requirements

• Proven luxury retail or high-end customer service experience with a track record of driving sales.
• Strong client relationship skills and a personalized approach to clienteling.
• Excellent communication, organizational skills, and the ability to manage multiple tasks in a fast-paced environment.
• Impeccable grooming and a polished, professional image aligned with luxury brand expectations.