Sales Associate - Toronto Premium Outlet

Brobston Group; Halton Hills; On-site; CAD 32,000 - 42,000; Full time

Job summary

Brobston Group is seeking a Sales Associate for the Toronto Premium Outlet location to deliver an exceptional client experience and drive sales through product knowledge and clienteling.

The role focuses on meeting sales goals, building client relationships, and supporting store operations. Candidates should have at least 1 year in retail or customer service, strong communication, and be able to work evenings, weekends, and holidays.

Qualifications

• At least 1 year of retail, sales, or related customer service experience.
• Experience generating sales and developing client relationships.
• Strong communication, organization, follow-up, and time management skills.
• Computer skills, including POS operation and Microsoft Office.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Meet or exceed individual and store sales goals and commercial KPIs.
• Welcome clients, provide styling guidance and product knowledge, and support an elevated client journey.
• Build client relationships, capture client data, and follow up on sales, events, and inquiries.
• Keep the sales floor and stockroom organized and collaborate with colleagues and management.

Skills

Retail sales

Clienteling

Communication

Organization

Time management

POS operation

Microsoft Office

Tools

POS system

Microsoft Office

Job description

Summary

The Sales Associate provides an exceptional client experience at the Toronto Premium Outlet store. The role drives sales through product expertise, clienteling, and support for store operations.

Responsibilities

• Meet or exceed individual and store sales goals and commercial KPIs.
• Welcome clients, provide styling guidance and product knowledge, and support an elevated client journey.
• Build client relationships, capture client data, and follow up on sales, events, and inquiries.
• Keep the sales floor and stockroom organized and collaborate with colleagues and management.

Requirements

• At least 1 year of retail, sales, or related customer service experience.
• Experience generating sales and developing client relationships.
• Strong communication, organization, follow-up, and time management skills.
• Computer skills, including POS operation and Microsoft Office.
• Flexibility to work evenings, weekends, and holidays.