Retail Sales Associates- Toronto Eaton Centre

Lovisa Holdings Limited; Toronto; On-site; CAD 19,000 - 25,000; Full time

Job summary

Lovisa Holdings Limited is seeking a motivated Sales Associate for our Toronto retail location. You will deliver exceptional customer service, greet customers, and offer personalized product recommendations to strengthen sales.

The role also involves till transactions, stock management, and assisting with daily store operations. You will develop product knowledge to clearly communicate features and benefits, drive sales through helpful conversations, and represent the brand in-store and within

Qualifications

• High school diploma or equivalent.
• Retail experience preferred.
• Ability to work in a fast-paced environment.
• Strong communication and interpersonal skills.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to stand for extended periods, lift up to 25 lbs.

Responsibilities

• Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations.
• Process transactions accurately using our Point of Sale (POS) system.
• Maintain store appearance through regular cleaning, organizing, and straightening of merchandise.
• Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom.
• Support Store Manager with daily operations, reports, and special projects.
• Build deep product knowledge to effectively communicate features and benefits to customers.
• Drive sales through suggestive selling and creating genuine connections with customers.
• Embody our brand values and serve as a brand ambassador both in-store and in the community.

Job description

Position Summary:

We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards.

Key Responsibilities:

• Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations
• Process transactions accurately using our Point of Sale (POS) system
• Maintain store appearance through regular cleaning, organizing, and straightening of merchandise
• Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom
• Support Store Manager with daily operations, reports, and special projects
• Build deep product knowledge to effectively communicate features and benefits to customers
• Drive sales through suggestive selling and creating genuine connections with customers
• Embody our brand values and serve as a brand ambassador both in-store and in the community

Requirements:

• High school diploma or equivalent
• Previous retail experience preferred
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Genuine passion for retail and fashion
• Flexible availability including evenings, weekends, and holidays
• Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store
• Basic math skills and attention to detail

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.