Sales Associate - New Homes & Real Estate (Calgary)

Brookfield Properties; Calgary; On-site; CAD 42,000 - 63,000; Full time

Benefits offered by this job

Benefits from day 1

RRSP program

Career development

Volunteer hours

Parental leave

Family planning assistance

Wellness resources

Pet insurance

Job summary

Brookfield Residential in Calgary is seeking a Sales Associate to guide customers through the home buying journey, prepare documents, and coordinate with the construction of their new home, under the Community Manager. You will communicate with transparency and authenticity to help clients make informed decisions.

The role requires evening and weekend availability, familiarity with CRM/ERP platforms, and a proactive, detail-oriented approach to meet sales targets.

Qualifications

• 2+ years' experience in sales or related fields.
• Previous customer service experience with a proven successful track record.
• Experience managing multiple deliverables simultaneously; detail-oriented and highly organized.
• Ability to deliver on performance metrics and key milestones.
• Enthusiasm for technology and openness to learning and new experiences.
• Experience with CRM and ERP platforms, contract documentation.
• Accurate and efficient data entry skills.

Responsibilities

• Create authentic relationships to understand and meet customer needs, aligning the Brookfield value proposition accordingly.
• Serve as a resource for customers, helping solve problems, educate, and add value throughout the purchase process.
• Facilitate the purchase and building of homes by completing all required sales documentation and system entries with strong attention to detail.
• Maintain a robust prospecting and customer database to support sales targets.
• Achieve the required sales targets and objectives for each asset/project.
• Create a best-in-class customer experience by demonstrating competence, fostering connection, and ensuring consistency in processes.
• Deliver transparent communication and positively collaborate with all teams to create a cohesive experience for the customer.
• Consistently demonstrate Brookfield core values in all actions and communications.
• Maintain accountability for the professional presentation of customer-facing assets, including the sales center, show homes, and inventory.
• Develop and maintain strong knowledge of the housing industry, market trends, and competitive offerings to support customers as a subject matter expert.

Skills

Sales experience

Customer service

Data entry

CRM usage

Tools

CRM platforms

ERP platforms

Salesforce

Hubspot

NewStar

Job description

Brookfield Residential in Calgary is seeking a Sales Associate to guide customers through the home buying journey, prepare documents, and coordinate with the construction of their new home, under the Community Manager. You will communicate with transparency and authenticity to help clients make informed decisions.

The role requires evening and weekend availability, familiarity with CRM/ERP platforms, and a proactive, detail-oriented approach to meet sales targets.