Sales Coordinator

Brookfield Residential; Calgary; Hybrid; CAD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive compensation

Extended medical, dental, and vision

RRSP program

Career development programs

Job summary

Brookfield Residential is seeking an organized administrative professional in Calgary to support sales and closing activities for both single and multi-family projects. You will prepare correspondence, maintain customer data, verify pricing, and assist the legal and finance teams with documentation and closings.

The role requires 1-3 years of customer service experience, proficiency in Word/Excel/Outlook, and strong time-management skills.

Qualifications

• 1-3 years customer service experience.
• Proficient in Word, Excel, and Outlook.
• Strong attention to detail and accuracy.

Responsibilities

• Prepare all correspondence for purchasers, lawyers, banks, and realtors, ensuring information is accurate.
• Review and input customer information into our current database systems.
• Verify final home pricing worksheets for accuracy and distribute as required.
• Provide the legal department with relevant information for statements of adjustments.
• Review and sign off on customer accounts and final statements of adjustments.
• Coordinate and manage mortgage-related documentation and closings with lenders and lawyers.
• Prepare daily bank deposits for Single Family & Multi-Family funds and send referral letters/cheques as needed.
• Coordinate and assist sales leadership with general responsibilities and back up as required.

Skills

Attention to detail

Organizational skills

Independent work

Time management

Customer service

Communication

Proactive mindset

Tools

Word

Excel

Outlook

Job description

Location Calgary - 4906 Richard Road SW Business At Brookfield Residential, a leading North American land developer and homebuilder for over 65 years, we have had one goal in mind – creating the best places to call home. From the development of award-winning, master-planned communities to the creation of well-designed homes, we are committed to cultivating exceptional life experiences for our customers, partners, employees, and members of the community. As part of Brookfield — one of the largest alternative asset managers in the world — we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound Sustainability practices to the planning, development, and management of buildings everywhere. From offices, retail spaces, and logistics facilities to multifamily residences, hospitality establishments, and mixed-use structures — we are reimagining real estate from the ground up.

Key Responsibilities:

• Prepare all correspondence that is sent to purchasers, lawyers, banks, realtors, etc., and ensure all information is accurate and correct.
• Responsible for reviewing/adding all customer information regarding sales into our current database systems.
• Check all final home pricing worksheets for accuracy and distribute as required.
• Provide the legal department all relevant information for the preparation of the statements of adjustments,
• Review and sign off on all customer accounts / final statement of adjustments.
• Ensure copy of the GST new housing rebate forms are collected, then recorded & reconciled then passed on to Brookfield Corporate.
• Written confirmation of closing dates with purchasers.
• Co-ordinate signatures on new home warranty documentation and distribute.
• Prepare and submit daily bank deposits for all Single Family & Multi-Family funds.
• Send out realtor commission letters as required.
• Send out referral letters and cheques as required.
• Co-ordinate and assist Lead Sales Coordinator, Sales Managers, & Sale Associates with general responsibilities.
• Back up Lead Sales Coordinator as required.
• Comply with Brookfield policies as set out in the Brookfield Corporate Policies and Administrative Procedures manual.
• Co-ordinating Lot Holds, Purchasing, & communicating Lots Purchases to the construction teams based through our current lot management system.
• Prepare & validate all financial approvals & ensure accuracy in purchasing and firming documentation for production & commissions.
• Co-ordinate documentation & mainstream files for various departments. Ie. Design, Estimating, Interior Design, Construction, & Legal.
• Liaise with lawyers and lenders as required in regards to processing of mortgage applications, transfers of land and closing statements.
• Liaise with condominium corporations as required.
• Liaise with various departments in Brookfield to mainstream align documentation ( Design, Construction, Estimating, Interior Design, & Legal).
• Liaise with all Sales Team to co-ordinate any purchaser documentation.
• Generate & review information provided in weekly/monthly/quarterly sales schedules and closing reports.
• Check all documents for accuracy and report any concerns to accounting prior to releasing information to customers.
• Tracking MLS Agreements currently within Brookfield.
• Tracking all referrals applicable to the appropriate sales teams.
• Tracking Firming’s monthly for commission payouts to sales.
• Lot Inventory Keeper for each community.
• Avid Submissions.

What You’ll Bring:

• Strong attention to detail and proven accuracy skills.
• Strong organizational skills.
• Able to work independently in a fast-paced environment.
• Exemplary task and time management skills.
• 1-3 years customer service experience.
• Proficient in Word, Excel, and Outlook.
• Proven ability to work independently.
• Home Building Knowledge not required but would be of asset.
• Legal conveyance experience not required but would also be of asset.

What We Offer:

• Competitive compensation and total rewards package.
• Excellent extended medical, dental, and vision benefits beginning day 1.
• RRSP program, contributions begin on day 1.
• Career development programs.
• Paid Volunteer Hours.
• Paid parental leave.
• Family planning assistance, including IVF, surrogacy and adoption options.
• Wellness and mental health resources.
• Pet insurance offering.

We are proud to create a diverse environment and are proud to be an equal opportunity employer.

We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

The Brookfield Real Estate ecosystem spans the globe through multiple operating companies, all united by our core values. We cover every facet of real estate—from offices and retail spaces to logistics centers, residential homes, and hotels. Across thousands of properties worldwide, we combine world-class expertise with deep local insights to drive exceptional value. Together, we transform neighborhoods and build lasting communities that stand the test of time. By leveraging the global scale of our operating companies and fostering trusted local partnerships, we collaborate seamlessly to support our communities and achieve shared success.