Sales Associate

Roots; Toronto; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking dynamic individuals to join their retail team in Toronto. This role emphasizes the importance of customer service and relationship-building in a vibrant retail environment. As a team member, you will play a crucial role in maintaining store standards, resolving customer issues, and ensuring a visually appealing shopping experience. With a culture that promotes growth and inclusivity, this is an exciting opportunity to contribute to a brand that values sustainability and community. If you are passionate about retail and enjoy challenges, this position could be a perfect fit for you.

Qualifications

• Experience in retail, especially in apparel, is essential.
• Strong presentation and customer relationship skills are crucial.

Responsibilities

• Ensure customer loyalty through excellent service.
• Handle POS transactions and maintain store standards.

Skills

Retail experience

Customer relationship development

Understanding retail operations

Self-starter

Presentation skills

Positive attitude

Customer needs understanding

Ability to build buy-in

Job description

Don Mills - Store 212, Unit F5A, Shops at Don Mills, 8 Aggie Hogg Garden, Toronto, Ontario, Canada Req #64

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand the needs of the customer
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the stores’ success.
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Keep current on our product and service updates.
• Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
• Adhere to all Loss Prevention policies as per guidelines and policies.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

Roots Corporation offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.

• Don Mills - Store 212, Unit F5A, Shops at Don Mills, 8 Aggie Hogg Garden, Toronto, Ontario, Canada