Sales Associate

CanadaOne Auto Group Inc.; Toronto; On-site; CAD 52,000 - 70,000; Full time

Benefits offered by this job

Full benefits

Employee assistance program

Competitive compensation plans

Job summary

Toronto Kia is seeking a Sales Consultant to join our team of customer-focused professionals within our high-volume, process-driven dealership. The Sales Consultant guides customers through the vehicle buying experience, identifies needs, matches them to models, and accompanies test drives and trade-in discussions.

They deliver the delivery process, follow up to build loyalty, and explain financing options.

Qualifications

• Customer-focused approach with commitment to exceptional service.
• Valid driver’s license.
• Minimum high school diploma; post-secondary education preferred.

Responsibilities

• Guide customers through the vehicle buying experience, identifying needs and matching to models and equipment.
• Accompany customers on test drives and participate in trade-in discussions.
• Deliver the delivery process and follow up to build customer loyalty.
• Explain financing options and address customer questions with integrity.

Job description

Toronto Kia is seeking a Sales Consultant to join our team of customer focused professionals within our high volume and process-driven dealership.

Purpose/Summary of Position:

The Sales Consultant serves as a guide to facilitate the customer vehicle buying experience. They conduct the interview to discover customer preferences, needs, and buying motives and then matches customer needs with model and equipment. They offer and accompany customers on test drives, offers customer involvement in trade-in evaluation, presents financial information, satisfies customer concerns and asks for the sale.

The Sales Consultant conducts the delivery process and follows up in a timely manner with customers to develop customer loyalty and build lasting relationships. They are responsible for ensuring a fun and informative interaction with our customers and know that they have a huge effect on customer loyalty and satisfaction. They will be the primary contact to the dealership during this buying process and need to understand not only the features and specifications of our entire line-up but must also understand the financing options available to the customer.

Required Qualifications:

Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.

• Energized by challenges; driven to improve efficiencies, learn and grow
• Proactive self-starter with a desire for accountability
• Passion for delivering a consistently exceptional customer experience
• Operates with the highest level of integrity
• Exceptional initiative, high energy and positive attitude
• Process driven with impeccable organization and prioritization abilities
• Exceptional problem solving and conflict resolution skills
• Impeccable follow-through and commitment to building and cultivating relationships

Candidates must possess:

• Valid driver’s license
• Minimum High School Diploma
• Post-Secondary Education Preferred
• Experience in the automotive industry preferred

Why We’re Awesome:

• Commitment to an exceptional employee experience
• Full benefit programs & competitive compensation plans
• Employee and Family Assistance Program
• Collaborative work environment & group support

Toronto Kia is an equal opportunity employer which values diversity in the workplace.If you require accommodation in order to participate in the hiring process,please contact us at 416-421-9000 or feedback @torontokia.com tomake your needs known in advance.