Experienced Sales Consultant

CanadaOne Auto Group Inc.; Toronto; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Full benefit programs

Competitive compensation plans

Employee Assistance Program

Collaborative work environment

Job summary

Toronto Kia is seeking a Sales Consultant to join our team of customer-focused professionals in a high-volume, process-driven dealership. You will guide customers through the vehicle buying journey, conduct interviews to uncover preferences, and match them with models and equipment.

You will conduct test drives, evaluate trade-ins, present financing info, and follow up to build loyalty. This role requires integrity, energy, and a commitment to exceptional customer service.

Qualifications

• Candidates must deliver unparalleled service to customers.
• Proactive self-starter with accountability.
• Impeccable follow-through and ability to cultivate relationships.
• Strong problem solving and conflict resolution skills.
• Process driven with organization and prioritization abilities.
• High energy and a positive attitude.

Responsibilities

• Guide customers through the vehicle buying process and assess needs and motives.
• Accompany customers on test drives and assist with trade-in evaluations.
• Present financing options and address customer concerns.
• Deliver vehicles and follow up to build loyalty and relationships.
• Be the primary contact during the buying process and understand vehicle features.

Skills

Customer service

Proactive

Integrity

Problem solving

Organization

Relationship building

Positive attitude

Follow-through

Education

High School Diploma

Post-Secondary Education Preferred

Job description

Toronto Kiais seeking a Sales Consultant to join our team of customer focused professionals within our high volume and process-driven dealership.

Purpose/Summary of Position:

The Sales Consultant serves as a guide to facilitate the customer vehicle buying experience. They conduct the interview to discover customer preferences, needs, and buying motives and then matches customer needs with model and equipment. They offer and accompany customers on test drives, offers customer involvement in trade-in evaluation, presents financial information, satisfies customer concerns and asks for the sale.

The Sales Consultant conducts the delivery process and follows up in a timely manner with customers to develop customer loyalty and build lasting relationships. They are responsible for ensuring a fun and informative interaction with our customers and know that they have a huge effect on customer loyalty and satisfaction. They will be the primary contact to the dealership during this buying process and need to understand not only the features and specifications of our entire line-up but must also understand the financing options available to the customer.

Required Qualifications:

Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.

• Energized by challenges; driven to improve efficiencies, learn and grow
• Proactive self-starter with a desire for accountability
• Passion for delivering a consistently exceptional customer experience
• Operates with the highest level of integrity
• Exceptional initiative, high energy and positive attitude
• Process driven with impeccable organization and prioritization abilities
• Exceptional problem solving and conflict resolution skills
• Impeccable follow-through and commitment to building and cultivating relationships

Candidates must possess:

• Valid driver’s license
• Minimum High School Diploma
• Post-Secondary Education Preferred
• Experience in the automotive industry preferred and previous Kia dealership experience highly preferred

Why We’re Awesome:

• Commitment to an exceptional employee experience
• Full benefit programs & competitive compensation plans
• Employee and Family Assistance Program
• Collaborative work environment & group support

Toronto Kia is an equal opportunity employer which values diversity in the workplace.If you require accommodation in order to participate in the hiring process,please contact us at 416-421-9000 or [e-mail] tomake your needs known in advance.