Sales Associate

Zodiac Light Waves Inc.

Ottawa

On-site

CAD 45,000 - 60,000

Full time

6 days ago

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Benefits offered by this job

Two weeks’ paid vacation per year

Comprehensive benefits after probation

$500 annual health and wellness_allow

Regular team lunches and company-wide

On-the-job training and professional

Room to grow with the company

Job summary

Zodiac Light Waves Inc. is seeking a detail-oriented Sales Associate to support our sales team.

This inside, sales-support role keeps the CRM accurate, prepares quotes, reviews tenders and RFPs, and helps ensure no lead, deal or deadline slips through the cracks. You will work with retirement homes, healthcare organizations and commercial clients, handling CRM, quotes, tenders, and bids, while coordinating with design and project management.

Qualifications

1–2+ years of experience in sales support, sales coordination, inside sales or a similar administrative role.
Strong attention to detail and pricing accuracy.
Excellent organization and time management, with the ability to manage multiple deadlines.
Experience keeping CRM records up to date.
Proficient in Microsoft Excel, Word and Outlook (or Google Workspace).
Clear, professional written and verbal communication in English.
Able to work fully in office in Ottawa (Orléans).
Legally entitled to work in Canada.

Responsibilities

CRM and pipeline management: keep leads, contacts, accounts and deals up to date.
Update deal stages, notes, next steps and follow-up dates so the pipeline stays accurate.
Prepare pipeline and activity reports for the sales team.
Spot stalled deals or overdue follow-ups and flag them to the team.
Generate quotes using our pricing, bills of materials and design information.
Check quotes for accuracy before they go out.
Help put together proposals, pulling in scope, pricing and supporting documents.
Track sent quotes and follow up on their status.
Review tenders, RFPs and RFQs, and pull out key requirements, deadlines, mandatory forms and submission instructions.
Summarize each tender for the sales team so they can decide whether to bid.
Coordinate with Design and Project Management to gather what’s needed for a bid.
Build and track a tender calendar so no submission deadline is missed.
Assemble and check bid packages before submission.
Follow up with prospects and customers by phone and email.
Help schedule customer meetings and site visits for the sales team.
Support digital marketing and take part in sales and marketing meetings.

Skills

CRM management

Attention to detail

Organization

Communication

English proficiency

Time management

Education

College diploma or university degree in business/marketing or related field

Tools

Microsoft Excel

Microsoft Word

Outlook

Zoho CRM

Google Workspace

Job description

Zodiac Light Waves is looking for a detail-oriented Sales Associate to support our sales team. This is an inside, sales-support role. You’ll keep our CRM accurate and up to date, prepare quotes, review tenders and RFPs, and help make sure no lead, deal or deadline slips through the cracks.

Our clients are mostly retirement homes, long-term care communities, healthcare organizations and commercial businesses. We provide IT, networking, Wi-Fi, phone systems, nurse call, CCTV, access control and managed technology services. This role suits someone who’s organized, enjoys the detail work behind a sale, and wants to grow in the technology sector.

What You’ll Do

CRM and pipeline management

Keep leads, contacts, accounts and deals up to date in Zoho CRM
Update deal stages, notes, next steps and follow-up dates so the pipeline stays accurate
Prepare pipeline and activity reports for the sales team
Spot stalled deals or overdue follow-ups and flag them to the team

Quotes and proposals

Generate quotes using our pricing, bills of materials and design information
Check quotes for accuracy before they go out
Help put together proposals, pulling in scope, pricing and supporting documents
Track sent quotes and follow up on their status

Tender and RFP review

Review tenders, RFPs and RFQs, and pull out key requirements, deadlines, mandatory forms and submission instructions
Summarize each tender for the sales team so they can decide whether to bid
Coordinate with Design and Project Management to gather what’s needed for a bid
Build and track a tender calendar so no submission deadline is missed
Assemble and check bid packages before submission

Sales and customer support

Follow up with prospects and customers by phone and email
Help schedule customer meetings and site visits for the sales team
Support digital marketing and take part in sales and marketing meetings

Requirements

1–2+ years of experience in sales support, sales coordination, inside sales or a similar administrative role
Strong attention to detail and accuracy, especially with numbers and pricing
Excellent organization and time management, with the ability to manage multiple deadlines
Experience keeping CRM records up to date
Proficient in Microsoft Excel, Word and Outlook (or Google Workspace)
Clear, professional written and verbal communication in English
Able to work fully in office in Ottawa (Orléans)
Legally entitled to work in Canada

Assets (nice to have)

Experience with Zoho CRM
Experience reviewing tenders, RFPs, RFQs or bid documents
Background in IT, managed services, telecom, construction or low-voltage
Experience in the healthcare or senior living sector
College diploma or university degree in business, marketing or a related field
Salary of $45,000 – $60,000 per year
Two (2) weeks’ paid vacation per year
Comprehensive benefits program after a three-month probationary period
$500 annual health and wellness allowance (gym memberships, equipment, and more)
Regular team lunches, company-wide celebrations, and holiday events
On-the-job training and professional development
Real room to grow: we’re expanding quickly, and this role can grow with us