Sales Associate

Cascadia Liquor; Nanoose Bay; On-site; CAD 23,000 - 33,000; Part time

Job summary

Cascadia Liquor in Nanoose Bay seeks a part-time Sales Associate to guide guests to beverages, ensure a memorable shopping experience, and uphold high cleanliness and customer-service standards. The role offers a friendly store environment with opportunities to learn Cascadia products and share expert recommendations.

The position requires 1+ year of customer service, cash handling, and ServSafe-style awareness, plus Serving It Right and age verification responsibility.

Qualifications

• Cash handling experience in retail, hospitality, or food services.
• 1+ years of customer service experience.
• Serving It Right certification and must be at least 19 years old.
• Knowledge of wine, beer and/or spirits is an asset.
• Certifications such as BC Wine Ambassador, WSET, Cicerone, Whiskey/Gin Ambassador are a plus.

Responsibilities

• Make guests happy and create a welcoming environment while upholding service standards.
• Bring a positive, collaborative and hardworking attitude to work daily.
• Learn about Cascadia products to better connect with guests and make recommendations.
• Operate the cash register and handle financial transactions accurately and responsibly.
• Ensure compliance with British Columbia laws on alcohol sales, including ID checks.
• Be part of a team that delivers excellent customer experiences.

Skills

Cash handling

Customer service

Serving It Right

Wine/beer/spirits knowledge

Retail experience

Job description

Cascadia Liquor - Nanoose

Sales Associate Position - Part-time

Job Overview:

As a Sales Associate, you will create memorable and positive experiences for our guests while guiding them to find their favorite beverage products. You’ll get to work in a fun store environment where you’ll have the opportunity to learn new things and build positive relationships every day. Our Sales Associates are committed to providing excellent customer service, upholding a high standard of cleanliness, and bringing a positive attitude to work.

Position Details – Nanoose: Permanent part-time position, approximately 12–24 hours per week, with availability required on weekday evenings.

Compensation:

Starting at $20.35 per hour + tips

Key Responsibilities

• Making guests happy and promoting a helpful and welcoming environment to ensure they arrive and leave with great impressions while delivering on our service standards.
• Bringing your positive, collaborative and hardworking attitude to work each day.
• Learning about Cascadia products to better connect with our guests by making excellent recommendations.
• Operate the cash register, handle financial transactions accurately and responsibly.
• Ensure full compliance with British Columbia’s legal regulations concerning the sale of alcohol. This includes verifying the age of guests by checking IDs, especially under our ‘ID under 30’ policy, where IDs are checked for any guests who appears to be under 30 years old to confirm they meet the legal age requirement for alcohol purchases.
• Being part of a team of high achievers who genuinely care about the customer experience and the company they are representing.

Education, Skills and Qualifications:

• Cash handling experience in retail, hospitality, or food services.
• 1+ years of experience in customer service with a demonstrated ability to exceed guest expectations and respond to guests and colleagues with kindness and respect.
• Serving It Right certification (and must be at least 19 years of age).
• Knowledge of wine, beer and/or spirits is considered an asset.
• The following certifications are considered an asset:

The following certifications are considered an asset:

• BC Wine Ambassador Level 1
• WSET (1,2, or 3)
• Cicerone
• Whiskey and Gin Ambassador

The Truffles Group is an equal opportunity employer. Should you require accommodation during the recruitment process, please reach out to Izabelle Régis, Recruitment and People & Culture Coordinator [e-mail].