Full-Time Wine & Spirits Sales Associate

Cascadia Liquor; Victoria; Hybrid; CAD 23,000 - 33,000; Full time

Job summary

Cascadia Liquor Hatley Park is hiring a Sales Associate to create memorable guest experiences in a busy retail setting. You will guide guests to beverages, promote a welcoming atmosphere, and uphold cleanliness and service standards.

Role involves learning Cascadia products, making confident recommendations, handling inventory, and processing transactions at the register. Must be 19+, possess Serving It Right, and be able to lift 25 kg.

Qualifications

• Cash handling experience in retail, hospitality, or food services.
• 1+ years of customer service with a proven ability to exceed guest expectations.
• Proactive in product knowledge to serve guests confidently.
• Ability to lift 25 kg repeatedly and work in a cold storage environment.
• Serving It Right certification and must be at least 19 years of age.
• Knowledge of wine, beer and/or spirits is a plus.

Responsibilities

• Make guests happy and promote a welcoming environment while upholding service standards.
• Learn Cascadia products to better connect with guests and make recommendations.
• Manage inventory with organization, display, and stocking of products.
• Keep the store clean and well-organized.
• Operate the cash register and handle transactions accurately.
• Ensure BC alcohol sale regulations are followed, including ID checks for under-30 look-alikes.
• Be part of a high-achieving team focused on customer experience and the company they represent.

Skills

Customer service

Cash handling

Product knowledge

Teamwork

Communication

Serving It Right

Wine/Spirits knowledge

Job description

Cascadia Liquor Hatley Park is hiring a Sales Associate to create memorable guest experiences in a busy retail setting. You will guide guests to beverages, promote a welcoming atmosphere, and uphold cleanliness and service standards.

Role involves learning Cascadia products, making confident recommendations, handling inventory, and processing transactions at the register. Must be 19+, possess Serving It Right, and be able to lift 25 kg.