Sales Associate

Cascadialiquor; Nanoose Bay; On-site; CAD 23,000 - 32,000; Part time

Job summary

Cascadia Liquor in Nanoose Bay is seeking a friendly Sales Associate for a permanent part-time role, with availability in the evenings and weekends, about 20 hours per week. You will guide guests to beverages and support a welcoming store experience. Training is provided and tips are included.

You will handle the cash register, maintain cleanliness, and learn Cascadia products to better connect with guests. Serving It Right is required; additional wine/beer/spirits knowledge is a plus.

Qualifications

• Cash handling experience in retail or service settings.
• 1+ year in customer service with focus on guest satisfaction.
• Serving It Right certification; must be 19+ years old.

Responsibilities

• Make guests happy and promote a welcoming environment.
• Collaborate with team and learn Cascadia products.
• Operate the cash register and handle transactions accurately.
• Ensure BC alcohol sale laws and ID checks are followed.

Skills

Cash handling

Customer service

Serving It Right

Wine/Beer/Spirits knowledge

Education

Serving It Right certification

BC Wine Ambassador Level 1

WSET (1,2, or 3)

Cicerone

Whiskey and Gin Ambassador

Job description

Cascadia Liquor - Nanoose - Cascadia Liquor

Sales Associate Position - Part-time

As a Sales Associate, you will create memorable and positive experiences for our guests while guiding them to find their favorite beverage products. You’ll get to work in a fun store environment where you’ll have the opportunity to learn new things and build positive relationships every day. Our Sales Associates are committed to providing excellent customer service, upholding a high standard of cleanliness, and bringing a positive attitude to work.

Position Details Nanoose

Permanent part-time role, requiring availability evenings and weekends, approximately 20 hours per week.

Compensation

Starting at $20.35 per hour + tips

Key Responsibilities

• Making guests happy and promoting a helpful and welcoming environment to ensure they arrive and leave with great impressions while delivering on our service standards.
• Bringing your positive, collaborative and hardworking attitude to work each day.
• Learning about Cascadia products to better connect with our guests by making excellent recommendations.
• Operate the cash register, handle financial transactions accurately and responsibly.
• Ensure full compliance with British Columbia’s legal regulations concerning the sale of alcohol. This includes verifying the age of guests by checking IDs, especially under our 'ID under 30' policy, where IDs are checked for any guests who appears to be under 30 years old to confirm they meet the legal age requirement for alcohol purchases.
• Being part of a team of high achievers who genuinely care about the customer experience and the company they are representing.

Education, Skills and Qualifications

• Cash handling experience in retail, hospitality, or food services.
• 1+ years of experience in customer service with a demonstrated ability to exceed guest expectations and respond to guests and colleagues with kindness and respect.
• Serving It Right certification (and must be at least 19 years of age).
• Knowledge of wine, beer and/or spirits is considered an asset.
• The following certifications are considered an asset:
  • BC Wine Ambassador Level 1
  • WSET (1,2, or 3)
  • Cicerone
  • Whiskey and Gin Ambassador

The Truffles Group is an equal opportunity employer. Should you require accommodation during the recruitment process, please reach out to Izabelle Régis, Recruitment and People & Culture Coordinator [e-mail].