Sales Assistant

Fresh-Direct-Produce; Vancouver; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Group health and dental benefits

Training and development opportunities

Career advancement

Team-oriented workplace

Job summary

Fresh-Direct-Produce in Vancouver is seeking a full-time Sales Assistant to support our sales operations by processing customer orders and coordinating with internal departments. You will provide administrative and analytical support to the sales team in a fast-paced fresh produce environment.

The role reports to the Sales Manager and requires strong organizational, analytical, and communication skills, with attention to detail and the ability to prioritize multiple deadlines while delivering

Qualifications

• Diploma or certificate in Business Administration or equivalent experience (min 1 year in admin, customer service, or sales support).
• Strong organizational, analytical, and numerical skills with high attention to detail.
• Proficiency with Microsoft Office applications, especially Outlook, Excel, Word, and PowerPoint.
• Excellent verbal and written communication with a strong customer service focus.
• Experience in fresh produce, food service, wholesale, distribution, or similar fast-paced environment is an asset.
• Ability to multi-task and stay flexible as priorities change throughout the day.

Responsibilities

• Process customer orders accurately and efficiently, including entry, verification, returns, credits, and adjustments.
• Coordinate with the Shipping team to ensure timely and accurate deliveries.
• Respond to inquiries regarding orders, inventory, pricing, and deliveries while delivering exceptional service.
• Support the Sales team by preparing quotations, sales presentations, reports, and daily product availability packages (push lists) with product photos.
• Assist with inventory by photographing products, allocating stock for customers, verifying accuracy, and performing occasional quality checks.
• Gather market intelligence on competitor pricing and retail trends to support the Sales team.
• Provide administrative support and collaborate with other departments to ensure smooth day-to-day operations.

Skills

Organizational skills

Analytical skills

Numerical skills

Attention to detail

Verbal and written communication

Customer service mindset

Team player

Self-motivated

Education

Diploma or certificate in Business Administration

Tools

Microsoft Office

Job description

Do you thrive in a fast-paced environment where no two days are the same? Are you highly organized, detail-oriented, and passionate about providing exceptional customer service? If you enjoy supporting a dynamic sales team and keeping operations running smoothly, we'd love to hear from you.

We are seeking a full-time Sales Assistant to join our Vancouver Sales Team.

Reporting to the Sales Manager, the Sales Assistant plays an integral role in supporting our sales operations by processing customer orders, coordinating with internal departments, and providing administrative and analytical support to the sales team. Working in the fast-paced fresh produce industry, this role requires sound judgment, exceptional attention to detail, flexibility, and the ability to prioritize multiple deadlines while ensuring customers receive outstanding service.

What You'll Do:

• Process customer orders accurately and efficiently, including order entry, verification, returns, credits, and order adjustments.
• Coordinate with the Shipping team to ensure customer orders are delivered accurately and on schedule.
• Respond to customer inquiries regarding orders, inventory availability, pricing, and deliveries while providing exceptional customer service.
• Support the Sales team by preparing quotations, sales presentations, reports, and daily product availability ("push list") packages, including product photos.
• Assist with inventory activities by photographing products, allocating inventory for customers, verifying inventory accuracy, and performing occasional product quality checks.
• Gather and compile market intelligence, including competitor pricing and retail trends, to support the Sales team.
• Provide administrative support, assist with special projects, and collaborate with other departments to ensure the smooth day-to-day operation of the Sales team.

What You'llBring:

• Diploma or certificate in Business Administration, or a minimum of one year of experience in an administrative, customer service, or sales support role.
• Strong organizational, analytical, and numerical skills, with exceptional attention to detail and accuracy.
• Proficiency in Microsoft Office, particularly Outlook, Excel, Word, and PowerPoint.
• Excellent verbal and written communication skills with a strong customer service focus and the ability to build positive working relationships.
• Experience in the fresh produce, food service, wholesale, distribution, or other fast-paced environment is considered an asset.
• Ability to prioritize multiple tasks, work independently, and remain flexible in a fast-paced environment where priorities can change throughout the day.
• A positive, dependable, and self-motivated team player who takes ownership of responsibilities and consistently follows through.

Why Join Our Team?

At our company, you'll become part of a collaborative team in one of British Columbia's leading fresh produce distributors. Every day is different as we help deliver fresh, high-quality products to our customers throughout the region. We invest in our employees and provide opportunities to learn, grow, and build a rewarding career.We offer a competitive compensation package that includes a base salary, group health and dental benefits, and great development opportunities!

• Competitive compensation.
• Comprehensive group health and dental benefits.
• Training and ongoing professional development.
• Opportunities for career advancement.
• A supportive, collaborative, and team-oriented workplace.

Thank you for your interest in joining our team. While we appreciate all applications, only those selected for an interview will be contacted.

Making a Healthy Difference!