Sales Assistant

Fresh Direct Produce; Vancouver; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Group health and dental benefits

Training and professional development

Career advancement opportunities

Job summary

Fresh Direct Produce in Vancouver is seeking a full-time Sales Assistant to support our busy sales team. You will process customer orders, coordinate with internal departments, and provide administrative and analytical support to the sales operation.

You should be organized, detail-oriented, and customer-focused, with a diploma or certificate in business administration or at least one year of related experience.

Qualifications

• Diploma or certificate in Business Administration, or 1 year of relevant experience.

Responsibilities

• Process customer orders accurately and efficiently, including entry, verification, returns, credits, and adjustments.
• Coordinate with Shipping to ensure on-time delivery and accuracy of orders.
• Respond to inquiries about orders, inventory, pricing, and deliveries with strong customer service.
• Prepare quotations, sales presentations, reports, and daily product availability packages for the sales team.
• Assist with inventory by photographing products, allocating stock, and performing quality checks.
• Gather market intelligence on competitor pricing and retail trends to support the team.
• Provide administrative support and collaborate with other departments for smooth daily operations.

Skills

Organizational skills

Analytical skills

Numerical skills

Customer service focus

Communication skills

Task prioritization

Team player

Education

Diploma or certificate in Business Administration

Tools

Microsoft Office

Job description

Do you thrive in a fast-paced environment where no two days are the same? Are you highly organized, detail-oriented, and passionate about providing exceptional customer service? If you enjoy supporting a dynamic sales team and keeping operations running smoothly, we'd love to hear from you.

We are seeking a full-time Sales Assistant to join our Vancouver Sales Team.

Reporting to the Sales Manager, the Sales Assistant plays an integral role in supporting our sales operations by processing customer orders, coordinating with internal departments, and providing administrative and analytical support to the sales team. Working in the fast-paced fresh produce industry, this role requires sound judgment, exceptional attention to detail, flexibility, and the ability to prioritize multiple deadlines while ensuring customers receive outstanding service.

What You’ll Do:

• Process customer orders accurately and efficiently, including order entry, verification, returns, credits, and order adjustments.
• Coordinate with the Shipping team to ensure customer orders are delivered accurately and on schedule.
• Respond to customer inquiries regarding orders, inventory availability, pricing, and deliveries while providing exceptional customer service.
• Support the Sales team by preparing quotations, sales presentations, reports, and daily product availability ("push list") packages, including product photos.
• Assist with inventory activities by photographing products, allocating inventory for customers, verifying inventory accuracy, and performing occasional product quality checks.
• Gather and compile market intelligence, including competitor pricing and retail trends, to support the Sales team.
• Provide administrative support, assist with special projects, and collaborate with other departments to ensure the smooth day-to-day operation of the Sales team.

What You’ll Bring:

• Diploma or certificate in Business Administration, or a minimum of one year of experience in an administrative, customer service, or sales support role.
• Strong organizational, analytical, and numerical skills, with exceptional attention to detail and accuracy.
• Proficiency in Microsoft Office, particularly Outlook, Excel, Word, and PowerPoint.
• Excellent verbal and written communication skills with a strong customer service focus and the ability to build positive working relationships.
• Experience in the fresh produce, food service, wholesale, distribution, or other fast‑paced environment is considered an asset.
• Ability to prioritize multiple tasks, work independently, and remain flexible in a fast‑paced environment where priorities can change throughout the day.
• A positive, dependable, and self‑motivated team player who takes ownership of responsibilities and consistently follows through.

Why Join Our Team?

At our company, you’ll become part of a collaborative team in one of British Columbia’s leading fresh produce distributors. Every day is different as we help deliver fresh, high‑quality products to our customers throughout the region. We invest in our employees and provide opportunities to learn, grow, and build a rewarding career. We offer a competitive compensation package that includes a base salary, group health and dental benefits, and great development opportunities!

• Competitive compensation.
• Comprehensive group health and dental benefits.
• Training and ongoing professional development.
• Opportunities for career advancement.
• A supportive, collaborative, and team‑oriented workplace.

Thank you for your interest in joining our team. While we appreciate all applications, only those selected for an interview will be contacted.

Making a Healthy Difference!