Sales and Service Coordinator

NAPA Canada; L'Orignal; On-site; CAD 52,000 - 75,000; Full time

Benefits offered by this job

Benefits package

Company discounts

Training opportunities

Job summary

NAPA Canada is hiring for a permanent, full-time role based in Hawkesbury. You will advise on and sell NAPA products to small accounts, collaborate with regional and corporate sales teams, and manage cylinder inventory within your territory.

You will work Monday–Friday, 8:00 am to 5:00 pm, with a competitive salary, benefits, and ongoing training to support your professional development while ensuring strong client relationships across Canada.

Qualifications

• Minimum 2 years of experience in a similar role.
• Excellent customer service and communication skills.
• Demonstrated ability to collaborate with internal teams across Canada.

Responsibilities

• Advising on and selling NAPA products to small accounts and addressing their operational needs.
• Collaborating with regional and corporate sales teams.
• Managing cylinder inventory and developing sales growth plans within your territory.
• Ensuring timely follow-up on returns, equipment issues, and product inquiries.
• Making pricing recommendations and assisting with collections in line with purchasing terms.

Skills

Customer service

Communication

Bilingual FR/EN

Job description

Your route

You will work in close collaboration with the Sales Manager.

Job Details

This is a permanent, full-time position based in Hawkesbury. The schedule is Monday to Friday, 8:0 am to 5:00 pm.

We offer a competitive salary, an attractive benefits package, and company discounts. Furthermore, we provide ongoing training throughout your career to support and guide your professional development.

Your Responsibilities Will Include

• Advising on and selling NAPA products to a client base of small accounts, addressing their operational needs.
• Collaborating with various regional and corporate sales teams.
• Managing cylinder inventory.
• Working with store managers to develop sales growth plans, aimed at expanding business with both existing and potential clients within your assigned territory.
• Ensuring rigorous follow-up with clients regarding returns, equipment issues, or product-related inquiries.
• Making pricing recommendations, assisting with collections, and ensuring that accounts adhere to their purchasing terms.

To Join Our Team, You Must, Among Other Requirements

• Have at least 2 years of experience in a similar role.
• Hold a Class G driver’s license (required to operate a Ford F-550).
• Possess excellent customer service and communication skills.
• Be able to lift up to 50 pounds.
• Demonstrate excellent communication skills in both French and English, both oral and written. In this role, you will be required to collaborate regularly with internal clients across Canada.

About The Division

The Auto Parts Division is mainly involved in the sale, distribution and marketing of replacement parts and supplies for cars and light trucks. We have the largest Canadian distribution network of vehicle replacement parts. Our banners in this division include household name NAPA Auto Parts, as well as Altrom-Autocamping, specialized in parts for imported vehicles, and CMAX, specialized in paint and body supplies. With so many different roles available in our divisions, everyone can find the perfect fit for their skillset and aspirations. Just pick the one that suits you best!